video filter trouble

markthrash · Post by **markthrash** » Thu Sep 28, 2006 4:03 am

so i was using the video filter just a while ago
and all of a sudden i can't find it in that scrollbar
incase i'm confusing you
here's a screenshot so you can see what i'm talking about

the video filter link isn't there anymore
maybe i did something wrong?
...? haha idk...im pretty new to this
help would be greatly appreciated
thanks
-Mark.[/img]

Trevor Andrew · Post by **Trevor Andrew** » Thu Sep 28, 2006 10:21 am

Hi Mark

Seems to be a common problem for some reason
Read this link

http://phpbb.ulead.com.tw/EN/viewtopic. ... ght=filter

Trevor

TDK1044 · Post by **TDK1044** » Thu Sep 28, 2006 1:46 pm

I think the link will cover it, but if you close Video Studio
and delete the uvs.ini file in Documents and Settings\username\applicatian data\ulead systems\10.0 and then re-open video studio, it should resolve your issue.

Wilde Racing · Post by **Wilde Racing** » Thu Sep 28, 2006 3:16 pm

TDK1044 wrote:I think the link will cover it, but if you close Video Studio
and delete the uvs.ini file in Documents and Settings\username\applicatian data\ulead systems\10.0 and then re-open video studio, it should resolve your issue.

THANK YOU, THANK YOU, THANK YOU......
I have spent the last couple of hours searching to figure this problem out.

Trevor Andrew · Post by **Trevor Andrew** » Thu Sep 28, 2006 3:33 pm

Hi

Glad you got it fixed

What I would like to know is why it is happening to so many.
I haven’t had the problem but so many users have.

Trevor

sjj1805 · Post by **sjj1805** » Thu Sep 28, 2006 3:40 pm

trevor andrew wrote:Hi

Glad you got it fixed

What I would like to know is why it is happening to so many.
I haven’t had the problem but so many users have.

Trevor

I mentioned in another post earlier today
Photo Impact 12 is Multi User where I have offered a possible explantion to this.
Obviously it is only speculation on my part but would tend to explain a few things.

Trevor Andrew · Post by **Trevor Andrew** » Thu Sep 28, 2006 4:01 pm

Hi Steve

The problem in this post relates to lost Video Filter in the library.

Your link appears to point to a ‘multiple user’ query in PI

Trevor

sjj1805 · Post by **sjj1805** » Thu Sep 28, 2006 4:14 pm

Trevor
We are talking at cross purposes here. You mentioned that you wondered why some users had problems that others didn't. I was mentioning that I had submitted an observation in another forum that may or may not explain this set of circumstances.

When you purchase a piece of Ulead software by way of download
whether it be PhotoImpact, VideoStudio or any other Ulead product, we are given a link. That link expires after a couple of weeks.

I was putting forward a possible explanation to your comment regarding some users having problems but others not having problems.
That explanation is that if the download link that is supplied is not one given to a certain individual purchaser - but to all purchasers during a particular week, month or whatever. It is possible that file may have slight corruption so that all those users are affected during that time period.

I don't know if it is or isn't the case it is mere speculation.

Trevor Andrew · Post by **Trevor Andrew** » Thu Sep 28, 2006 4:42 pm

Hi Steve

Ok Cross Purposes

My reply was meant to be specific to Video Fliters

Why do so many posts relate to lost Video Filters in the library.

It seems a common problem.

We know how to retrieve the library, but how do we fix the problem.

Trevor

markthrash · Post by **markthrash** » Thu Sep 28, 2006 10:33 pm

wow
thanks,guys
& sorry if my post caused problems or w/e
i searched for another post that may have had the same problem
but didn't find one
& i don't use Photo Impact
-Mark.

sjj1805 · Post by **sjj1805** » Thu Sep 28, 2006 11:25 pm

Sorry guys but I think my short response to Trevor has caused a bit of
"Off Topic" confusion. Ignore any references to PhotoImpact.

Please try the cure outlined by TDK1044 a little higher up this thread.

markthrash · Post by **markthrash** » Thu Sep 28, 2006 11:58 pm

hmm
i tried deleting the file
resinstalling video studio
& repairing it
and it still won't show up
...
any other possible thing i should try?
or is this just...unfixable in my case?
lol

sjj1805 · Post by **sjj1805** » Fri Sep 29, 2006 12:07 am

Have you tried the complete uninstall procedure as outlined here:
Re-installation of Ulead Products

markthrash · Post by **markthrash** » Fri Sep 29, 2006 1:21 am

ahh that didn't work either
this is getting me mad
hmmm
if i were to switch accounts on windows xp (what im using right now)
and download ulead on that account
would i still get the same problem?

Trevor Andrew · Post by **Trevor Andrew** » Fri Sep 29, 2006 2:45 pm

Just to check:

When you did a clean install did the library and its contents revert back to the original library, or are there some of your clips remaining.

The folders that need deleting during a clean install of VS are hidden.

Before you start the clean un-install did you do this:-

Tools--Folder Options—View tab—Show Hidden Files and Folders.

Regards

Trevor