Error: 80041c23

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JessMcQ

Error: 80041c23

Post by JessMcQ »

I have gotten as far as burning a disk, but then when I played it there was no sound on the videos. I then tried to burn another disk, but it just says "waiting". Then it gives me this error message "Error: 80041c23 Failed to convert audio file to mpa"

What the heck does this mean?? I have spent so many hours editing my video and getting it ready! I then went back and totally redid everything, following the steps posted on this forum to the letter. It still didn't work. I got the same error message.

My Video settings are this:

MPEG files
24 bits, 720 x 480, 29.97 fps
Lower Field First
(DVD-NTSC), 4:3
Video data rate: Variable (Max 8000 kbps)
Audio data rate: 224 kbps
MPEG audio layer 2, 48 kHz Stereo

Please tell me this is something I can fix!

Thanks for the help,
Jess
jchunter

Post by jchunter »

Jess,
Does the project video file play OK in the PC using Windows Media Player or Power DVD?
John
JessMcQ

Post by JessMcQ »

I cannot get the video to play on my computer. I can hear the music from the menu, but cannot see anything. I can get the music and menu and video on my DVD player, but no audio.

Any ideas?
Jess
jchunter

Post by jchunter »

Jess,
There would not be any DVD menu music on the project Video File. Have you really made an Mpeg2 video file?

What is the quality of the instant preview of the project in Video Studio?
John
JessMcQ

Post by JessMcQ »

I guess I didn't pay close enough attention to what you were asking last time. I went into Media Player and opened one of my project video files, and no, it did not play right. Only a small band of the movie showed along the bottom of the screen. There was audio, though.

When I watch the instant preview of the finished DVD in Video Studio, it seems to play fine. All clips play appropriate audio.

What do you think is going on?

Jess
jchunter

Post by jchunter »

Jess,
So the video file is screwed up. That leaves the properties that you set when you did SHARE/Create Video File. Did you manually set them to exactly match your captured video file properties (that you posted)? (Using Custom/Options/... and set every video and audio property to match)

If you are sure that your properties matched exactly, try making a new video file with "Smart Render" turned off.
John
JessMcQ

Post by JessMcQ »

I did try making a new video file with smart render turned off. When I tried to watch it in Media Player it said "error downloading codec", and then it played the small band of video.

What is going on?? Please tell me you have something else to try. :)

Thanks for your help,
Jess
jchunter

Post by jchunter »

Well Jess, I once had a corrupted video clip in a long project. The way that I found it was to perform a binary search on the project.

First saveAS your project to a new name. Then divide the project in half, deleting the last half of the project clips in the timeline. Make a video file and see if it plays.

If if does not play, the bad clip is still in the timeline. So delete the last half of the clips in the timeline and try again to make a video file.

If it does play, one of the clips in the last half of the original project is bad, so open a new project with just the last half of the project and delete the last half of that. Try to make a video file.

Repeat ad nauseum until one bad clip remains. Odds are that you will have to repeat this only log base 2 (n) times, where n is the number of video clips in the original project. So if you have 64 clips, you will need about 6 tests.
John
lancecarr
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Post by lancecarr »

Jess, Media player may not play the video file because it doesn't come with a DVD codec. Try playing the file in another program.
JessMcQ

Post by JessMcQ »

I just tried playing the file in Intervideo DVD player, and it worked. I had sound and audio. So what does that mean??

Jess
jchunter

Post by jchunter »

Jess,
I don't understand the missing codec for Windows Media Player because it has always worked for me "as installed." I have had occasional difficulty with Power DVD if I click on the video file rather than opening it from the menu.

IMHO, I still lean toward the corrupted clip theory. As a step toward diagnosis, try creating a video file of just a single video clip. If that works, try two. If that works, do the binary search.
John
lancecarr
Advisor
Posts: 1126
Joined: Sat Dec 11, 2004 6:34 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: eMachines ET1861
processor: 3.20 gigahertz Intel Core i5 650
ram: 12GB
Video Card: ATI Radeon HD 5400 Series
sound_card: ATI High Definition Audio Device
Hard_Drive_Capacity: 700GB
Location: Taipei, Taiwan
Contact:

Post by lancecarr »

Jess and John, my apologies, I had a temporary brain malfunction whilst reading the thread resulting in a confusing post. I have now applied ice and all seem to be working again. John is actually right in suspecting the MPEG2 file itself. If it plays in one program and not the other, yet both programs are apparently functioning then the file itself looks like the culprit.
JessMcQ

Post by JessMcQ »

I tried creating a dvd with a single clip, but it still did not work, I got the same error message. I'm not sure I completely understand the binary search, but I will attempt it tomorrow. I do appreciate your help, though.

Thanks, I'll let you know how it goes.
Jess
jchunter

Post by jchunter »

Jess,
Just try to make an mpeg2 Video File of one of your clips. If that doesn't work, don't bother with the binary search because something else is wrong.
John
JessMcQ

Post by JessMcQ »

I did make an mpeg2 out of a clip, and I tried to create a disc in Video Studio. I tried two ways. The first time I did not add/edit chapters, I did not change anything about the menus, and I did not add any background music to the menu. I left everything the same. When I clicked burn, it was doing it! Then when I went back and tried adding/editing chapters, adding background music, and so forth, then it gave me the same error message I have been getting. Do you think it has something to do with the background music? It keeps saying that it cannot convert the audio file to mpa...whatever that means.

What do you think??
Jess
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