unable to uninstall from XP?

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Hso

unable to uninstall from XP?

Post by Hso »

Hey there..
I'm having a problem trying to uninstall Ulead Photo Explorer 8.0 SE Basic
....however... It doesn't appear in Add/Remove Programs, it doesn't appear in the Start Menu, nor is there an uninstall executional file in the installed folder...
Is there any way to remove it? I've been thinking about just deleting the folder and files, but i'd rather do a clean uninstall...

thanks
heinz-oz

Post by heinz-oz »

Can you actually run the program? It appears that it has not properly installed and, hence, you cannot properly uninstall it either.

You could follow these instructions, not to the letter but as a guide, to completely remove it from your system. Just skip the part about uninstalling from control panel and replace PhotoImpact with PhotoExplorer.
1. Please launch Windows Explorer and go to Tools>Folder>Options and on the View tab check "show hidden files and folders".

2. Empty contents of your Temp folder under C:\Windows\Temp.

3. Uninstall Ulead PhotoImpact using the Add/Remove Programs from the Control Panel.

3a. Goto C:/Document and settings/ and under each user listed look for a folder called Application data. Here you may find a Ulead Systems/PhotoImpact folder. If you do open it and delete the folder corresponding with the version you are trying to re-install.

4. Go to C:\Program Files\Ulead Systems then delete the PhotoImpact folder.

5. Go to Start > Run and type: "regedit" then click OK. This will open the Registry Editor program. Go to C:\Program Files\InstallShield Installation Information and delete the following folders if they are present:
{FE58B892-3825-4610-A6A2-E6EFCA83BD97}

6. Go to HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > Current Version > Uninstall and delete the following folders if they are present:
{FE58B892-3825-4610-A6A2-E6EFCA83BD97}

7. Locate the identity enclosed in curly brackets that corresponds to Ulead PhotoImpact, delete the said entry.

8. Please delete all PhotoImpact folders on the ff: HKEY_CURRENT_USER\Software\Ulead Systems\and HKEY_LOCAL_MACHINE\Software\Ulead Systems\

9. Close regedit and restart your computer.

10. You can now proceed to reinstalling PhotoImpact. Be sure to logon as Administrator before installing your software to avoid restrictions.
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