Loading still image problem

MrA · Post by **MrA** » Tue Sep 05, 2006 1:08 am

I take many many still images along with my video, just the nature of what I do. I have been bugged recently with a problem of VideoStudio not loading the stills. I constantly get the error message that I do not have enough memory, or the images are copyrighted. Both of which are not true. I have over a terrabyte of HD space, and my maximum ram at 2 gigs. (I also have an Apple g5 with 16 gig mem and a terrabyte of hd there, but, I don't use this software there, just wanted to throw that in there, cause it felt good at the moment..)

Any way around this problem? I found that sometimes, it's the filename causing the problem, but, not everytime. If the filename is too long, VS won't load the stills.

heinz-oz · Post by **heinz-oz** » Tue Sep 05, 2006 1:17 am

Personally, I don't care how many Apples you got 'cause VS won't run on those. It sure shows that you have got loads of money to spend on terrabites of hard disk space, but that doesn't help you, does it?

Did you read this?
http://phpbb.ulead.com.tw/EN/viewtopic.php?t=8959
I don't think so. If you did, you'd have known that we need certain details.

We don't even know the type of PC you have or the OS, let alone the version of VS you use.

Are the stills embedded on the tape?

MrA · Post by **MrA** » Tue Sep 05, 2006 1:20 am

jeez, i just asked a simple question, and you go off on me cause I have a few toys. Don't take it so personal. Thanks for the reply.

The stills are jpg format from my camera. The OS is windows media center, the pc is a dell xps, think it's a 3 ghz, but, may be slower, like 2.9 or a 2.77, I know I have a geforce vid card, but, that aint the problem. Everything works fine as far as video editing, just, loading stills I get that error, occasionally.

I also, did the search before asking, and guess what, I didn't find the solution, so I asked. If you can't help me, then don't waste the bandwidth in responding. sheesh.. (and by the way, yes it does run on the Apple, Tiger OS rocks..dual boot duh.)

Terry Stetler · Post by **Terry Stetler** » Tue Sep 05, 2006 4:31 am

Without your system parameters we have difficulty forumulating an answer.

Example:

In your current problem your system is saying you don't have enough memory. This can be caused by any number of things, but without system specs (CPU, installed memory, how many drives, how big your boot drive is etc.) we have to guess, sometimes wildly.

This uses more bandwidth & wastes more of your project time than if you'd just answered Heinz-Oz's question by simply filling out your system specs instead of complaining about it.

Please understand that we get many such questions with system omissions a day, and since this is one of the forums "read me first's"....

http://phpbb.ulead.com.tw/EN/viewtopic.php?t=16180

Guesswork:

This is an educated guess based on experience since we are short on facts; your project is large enough to cause VideoStudio to have to access and use the Windows swapfile. If the swapfile, VideoStudios 'Project' and 'Preview' files fill the disc this will cause an out of memory error. This can happen much easier than you may presume, even if you ostensibly have several gigs free on C:\

The fix is simple: go into the VideoStudio 'Preferences' and change the location of the 'Working Folder' (General tab) and the 'Preview' files (Preview tab). I place both in a folder on another hard drive named x:\TEMPS\VideoStudio, with x: being the other drives name.

Post by **Ken Berry** » Tue Sep 05, 2006 4:36 am

You also need very much to tell us which version of VS you are using, since you are using Windows MCE. VS9 and previous versions were not rated to work with MCE as the OS, though it apparently would work for some people. But a lot of other people reported problems. VS10 is supposed to work with MCE, however.

MrA · Post by **MrA** » Wed Sep 06, 2006 12:27 pm

I have 2 gigs ram, roughly 700 gigs HD space free( about 300 gigs on my main drive and about 400 on my second drive) and using VS10.

I get the same error whether I choose one picture or a group of pictures. Sometimes, if I rename the pictures it works, sometimes it doesn't. The thing that is confusing the error message is so vague. The message is actually grouping different unrelated problems together. For instance a memory problem has nothing to do with a picture being copyrighted.

I'll run a memory test to see if it's a bad chip, but, I don't think so and I'll move the temp working folders to the second drive..

In a hurry at the time of the original post I worked around it by using a different editor.

Also, my appologies for being quip, I didn't need to go there..

MrA · Post by **MrA** » Thu Sep 07, 2006 8:30 am

Figured out the problem. VS10+ chokes on file names longer than the Microsofts old standard filename of 8.3. It does not or will not work with Windows Long File Names. If you rename the images to a standard 8.3 name, it works fine. Meaning, the first name must be 8 characters and the last name must be 3 characters (filename example 12345678.123 or mypictur.jpg)

Black Lab · Post by **Black Lab** » Thu Sep 07, 2006 1:51 pm

Interesting. You should report this to tech support.

MrA · Post by **MrA** » Thu Sep 07, 2006 2:58 pm

Black Lab wrote:Interesting. You should report this to tech support.

Will do., assuming it is reproducible. Anyone else notice this?

A quick problem overview, again. In the library manager, images, trying to load images with filenames longer than the "old" MS standard, 8.3, does not work. Meaning, the "old" standard filename was 8 characters then a dot, then three characters. The newer Windows OS has what is called "Long File Names", which means exactly that, the file name can be as long as needed, up to 255 characters. VS10+ does not recognize that.

If you can reproduce this problem, I will forward it to tech support.

AlphaDood · Post by **AlphaDood** » Thu Sep 07, 2006 4:42 pm

I just completed a test project using 15 still images 720x420 jpg. I have varying length filenames ranging from 16+3 to 50+3 characters utilizing letters, numbers and spaces. I loaded the images through the folder access at the Library Manager access as well as the folder access just above the time line. I did four tests runs, two each from the different image load points. With the still images in the timeline set at 3 second intervals and a random transition separating them I rendered the file into a MPEG file with default settings for DVD-NTSC.

The results were that in all four tests the project rendered smoothly and in less than four minutes time. The resulting MPEG file played smooth and clear.

I have used VideoStudio to do numerous slide show projects and have never had a problem. I am well satisfied with the software and especially with the price. Of course there are things I would like to see incorporated into the package but again for the price I am not going to get my hopes up too high.

MrA · Post by **MrA** » Thu Sep 07, 2006 5:02 pm

AlphaDood wrote: The results were that in all four tests the project rendered smoothly and in less than four minutes time. The resulting MPEG file played smooth and clear.

OK, what version are you you using? The problem I am having with is a USA OS version.

I have no doubt that the file completed and rendered smoothly. After tweaking filnames, it worked for me as well.

Try this.. take serveral hundred stills, all with filename longer than the 8.3 as indicated, and try to load into the library. This is the point at which I am stuck at.

MrA · Post by **MrA** » Sun Sep 10, 2006 12:10 pm

I still want to know if this is an issue for anyone else, before I report it to tech support..

heinz-oz · Post by **heinz-oz** » Sun Sep 10, 2006 12:22 pm

MrAmigo2121 wrote:I still want to know if this is an issue for anyone else, before I report it to tech support..

trust me, if there was anyone else with your problems you would have read about it by now. Seems nobody around here runs with the best of everything

MrA · Post by **MrA** » Sun Sep 10, 2006 12:28 pm

Mr Heinz-oz, please stop with the infered belief that because the hardware is kick *** and yours is not, that the problem will go away. This is a real problem, and your help is not helping.

I am trying to sovle a problem and your jealousy isn't helping in any way. Tell you what, I will put the hardware up on E-Bay, if it makes you happy.

Post by **Ron P.** » Sun Sep 10, 2006 2:32 pm

Tried it and no problems here....

The only other thing that I can think of is you by chance didn't change the last three in the filenames, eg; nameofphotohere.jpegsomething? That would cause most programs to be confused as to what type of file it is, so it wouldn't know what to do with it, or how it is to be displayed...

Ron P.