video studio crashes when importing

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stannmaple
Posts: 147
Joined: Wed May 17, 2006 9:35 pm
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video studio crashes when importing

Post by stannmaple »

I've searched the forums and have found nobody who has had this exact problem. Video Studio crashes every time I try to import anything. Whether it be a picture, video, audio... anything. They are all kept on the same harddrive, so I was wondering if it was something with the harddrive, but even when I moved it to the other harddrive, I had the same problem. The funny thing is, the same thing happens when I try to run a demo version of DVfilm maker that I downloaded. When I try to import a video, the program crashes. I haven't ever had this problem before. Only since I downloaded DVfilm maker. I've gotten rid of maker, but I still have the problem in Video Studio. Any ideas why this would be?
Dann
stannmaple
Posts: 147
Joined: Wed May 17, 2006 9:35 pm
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Post by stannmaple »

33 views, but no suggestions huh? I assume this is not a very common problem?
Dann
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Ken Berry
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Post by Ken Berry »

There are a couple of things you might want to do to at least eliminate them as possible causes of your problem.

First, get a program which can run diagnostics on your hard drive. The simplest one is the old DOS CHKDSK (check disk) utility, which can still be operated under XP (though IMHO with more difficulty). You can read how it has to be done here:
http://www.microsoft.com/resources/docu ... x?mfr=true
This will check your disk for errors and try to correct them, and at least report them at the end of the process.

Next, I would do a Google search for a free RAM integrity test. One possibility is that one of your RAM sticks has developed a fault and cannot be read at a particular address by VS or the other program.
Ken Berry
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