I need your help, I can´t capture DV...

Terry Stetler · Post by **Terry Stetler** » Sun Sep 03, 2006 6:35 am

Heinz-Oz has covered most all of the bases, but obviously something has changed.

My questions are;

1. is the camera in VCR/VTR/Play mode?

2. are you plugging in/turning on the camera after VideoStudio is running?

3. if 1 and 2 are true then doublecheck that cable. Buy, beg, borrow or steal one but try another if you can.

rjs916 · Post by **rjs916** » Tue Sep 05, 2006 11:15 pm

Terry Stetler wrote:Heinz-Oz has covered most all of the bases, but obviously something has changed.

My questions are;

1. is the camera in VCR/VTR/Play mode?

2. are you plugging in/turning on the camera after VideoStudio is running?

3. if 1 and 2 are true then doublecheck that cable. Buy, beg, borrow or steal one but try another if you can.

Terry Stetler, I have just bought a new firewire cable, and I tried it, but the same problem occurs. There is still NO video preview when trying to capture from my MiniDV. This is a whole new firewire cable. Is there any way to check the configuration of firewire on my computer? Could it be that my firewire driver is messed up? I still have no idea why this is not working correctly. I am frustrated as it has been over a week now and this problem still has not been solved. I hope I didn't buy a new firewire cable for nothing, as the problem may be found and it has nothing to do with the cord later on. I don't know what else to do. Thank you.

Post by **Ken Berry** » Tue Sep 05, 2006 11:49 pm

Sorry -- no time to read the previous posts on this as I am going out of town for 2 weeks in about 15 minutes...!

But in case no one has asked, have you checked in File > Preferences > General to see you have Preview Screen selected as Instant Playback Target?

Trevor Andrew · Post by **Trevor Andrew** » Wed Sep 06, 2006 8:40 am

Hi

Have you tried re-installing the IEEE driver from the device manager.

Afaik there are two main types TI and MS

I have the TI (Texas Instruments driver installed)

Trevor

heinz-oz · Post by **heinz-oz** » Wed Sep 06, 2006 9:41 am

I think almost everyone else, including myself, is using the MS driver though.

Trevor Andrew · Post by **Trevor Andrew** » Wed Sep 06, 2006 10:15 am

Hi Heinz Oz

I am sure that many moons ago my system also installed the MS driver .

I noticed recently that the TI driver was being used.
I did change the Firewire Card a while ago, so I assume the driver matches a particular manufacturer.

Trevor

heinz-oz · Post by **heinz-oz** » Wed Sep 06, 2006 11:36 am

Hi Trevor,

could well be. If I remember correctly, Ulead recommended the use of the MS driver. The TI driver is listed as well, but I don't use it.

rjs916 · Post by **rjs916** » Thu Sep 07, 2006 6:14 am

trevor andrew wrote:Hi

Have you tried re-installing the IEEE driver from the device manager.

Afaik there are two main types TI and MS

I have the TI (Texas Instruments driver installed)

Trevor

trevoe andrew, how do you rei-install the firewire driver? I'm not sure how to do it. Thanks.

heinz-oz · Post by **heinz-oz** » Thu Sep 07, 2006 6:55 am

I don't think that it is necessary to do that. Do both device controls show? The TI and the MS one?

When you have VS running but no camera connected and you plug in your camera, does windows recognize your camcorder and installs the drivers for it? Do you get error messages? Does your camcorder list in the Control Panel >System Hardware >Device Manager show under imaging devices? Any Exclamation or Question mark next to it?

If all is looking ok here, select the capture card in the device manager, click Properties and select "Uninstall", confirm the uninstallation and close control panel. Restart your system with the camera connected and powered.

XP should recognize the capture card and install the drivers automatically. It should also recognize the camcorder connected and install the required drivers.

Let's see how that goes.

rjs916 · Post by **rjs916** » Thu Sep 07, 2006 5:27 pm

heinz-oz wrote:I don't think that it is necessary to do that. Do both device controls show? The TI and the MS one?

When you have VS running but no camera connected and you plug in your camera, does windows recognize your camcorder and installs the drivers for it? Do you get error messages? Does your camcorder list in the Control Panel >System Hardware >Device Manager show under imaging devices? Any Exclamation or Question mark next to it?

If all is looking ok here, select the capture card in the device manager, click Properties and select "Uninstall", confirm the uninstallation and close control panel. Restart your system with the camera connected and powered.

XP should recognize the capture card and install the drivers automatically. It should also recognize the camcorder connected and install the required drivers.

Let's see how that goes.

Windows recognizes my camcorder. There are no error messages. My camcorder shows under imaging devices. There is no exclamation or question mark next to it. In Ulead, when i try to capture and it doesn't work a message appears like "no sign of input signal".

Heinz-oz, where is the capture card found in the device manager? Thank you.

Trevor Andrew · Post by **Trevor Andrew** » Thu Sep 07, 2006 6:12 pm

Hi

To re-install the IEEE driver.

From the device manager, Right click the IEEE driver.
(It will be either TI or MS)
Choose Un-install

Re-boot your pc and a new driver will be installed.

(same as Heinz Oz info for the capture card)

To be honest I am running out of ideas, and I am thinking new card may be needed.

If anybody has further ideas please reply

Trevor

skier-hughes · Post by **skier-hughes** » Thu Sep 07, 2006 9:51 pm

I have a lot of things to check on this page at my site
http://www.myvideoproblems.com/ProblemP ... apture.htm

First thing I'd suggest, which may be easiest, is to download and try another piece of software, such as windv for capturing your tape.
See here for a link.
http://www.myvideoproblems.com/WebPages ... rammes.htm

If that doesn't work, I'd say you need to beg/steal/borrow a pc that YOU KNOW WORKS with a cam, you actually see it working and do the testing of equipment listed on my first link. Otherwise we'll continue to guess in the dark, and you'll continue to buy items you may not need.

heinz-oz · Post by **heinz-oz** » Thu Sep 07, 2006 10:47 pm

It can only be 3 things or a driver.

1. Capture card
2. cable and/or connections
3. Camera port (was faulty on my Panasonic DA1 when I first wanted to use it)

The cable, AFAIK, has been eliminated and the driver is easy enough to check.

Do you know someone who has a PC with a firewire card? Do you know someone with another digital camcorder.

Either way, you can eliminate the working bit and will be left with the faulty one.

You could also get your DV out port on your cam checked at a service center.

skier-hughes · Post by **skier-hughes** » Fri Sep 08, 2006 9:34 am

heinz-oz wrote:The cable, AFAIK, has been eliminated

Buying a new one doesn't elinate it from not being faulty.... I had a chap contact me who couldn't capture, after doing the testing routine we discovered it was the cam.

Too expensive to repair.

He bought a new cam.

It had a faulty firewire port, after testing by manufacturer it was swapped. He was happy - at last!!!

Now I don't expect may people to have this sort of trouble, but cables these days are turned out in the millions and are very cheap and unfortunately can be of poor quality.

I would also test the new cable.

heinz-oz · Post by **heinz-oz** » Fri Sep 08, 2006 9:48 am

I tend to agree with what you say but, having swapped the old cable for a new one, I would be hesitant to go and buy another one just because that might be faulty also. I think it's easier and cheaper to check the other items on the list as well.

Best case scenario would be to find someone who is using his camcorder on his PC successfully. That would indicate that everything is working there.

Hooking up ones own camcorder, using the known working hardware of the other person, should eliminate or confirm the camera as the culprit. If it does work there, do it again with your own cable. Still working? Only leaves the IEEE1394 card or the motherboard (PCI bus).