VS10 keeps crashing, need system advice.

Machineman · Post by **Machineman** » Sun Aug 20, 2006 5:36 pm

My VS10(plus) keeps crashing when working in the timeline with multiple MPEG clips and effects. I have the autosave disabled and have been sending the error report when it happens. Is this a computer multi-tasking or performance issue? If so are there tweeks I could do to my system to prevent this?

Error signature:
AppName: vstudio.exe AppVer: 10.0.0.0 ModName: uvmpeg.vio
ModVer: 8.0.0.0 Offset: 000100eb

System Specs:
VS10+ ver10.0.0110.0 (Store baught)
Windows XP SP2
AMD XP 3200, 2.16Ghz
1Gb RAM
MB Gigabyte, SATA RAID drive

Post by **Ron P.** » Sun Aug 20, 2006 7:30 pm

Machineman,

When you are editing, are you running "as usual" with internet connections, antivirus ect.. running? It is recommended that you disable all background applications, so VS can have all the resources needed.

You might want to look at Steve's Creating a Video Editing Profile Tutorial, which shows how to tweak your system for editing video.

Machineman · Post by **Machineman** » Sun Aug 20, 2006 9:47 pm

I shut down all internet connections and shut off virus/firewall programs. It still crashes. Also crashed when trying to "Create Video" usaully after 10% or so.

I checked out that tweak tutorial but decide to go one up. I ran VS10 in safe mode (no networking) which means only the minimum nessasary windows programs are runing. Still crashes.

I also have a fairly recent install of windows on a new HD so everything should be clean.

My project is 54mpg files from my Sony HDD camocorder at 750mb total. Im using smart rendering so it should be quick and easy.

Any thoughts?
-Im running VS10 on a different drive then the video folder.
-I've disabled autosave
-My video drive is ATA and the C drive is SATA raid...
-Video drive only has about 9% free space left but still 20Gb which should be plenty??

Machineman · Post by **Machineman** » Sun Aug 20, 2006 11:49 pm

Update:
I've figured out how to avoid the problem after trying several scenerios. Im still not sure if its a bug or some project/system issue.

Crash happens:
When I load my video files and select to make project proerties the same as the video clips. I do this for smart render purposes. It crashes regardless of the number of timeline mpegs with or without effects, titles, etc...

Doesn't crash:
If I load my video files, effects, titles, etc,... and then manually set up the project properties from the "Share" - "Create Video File" - "Options" menu. Even though the project properties are still the same as video files and I smart render, it doesn't crash. Its also still stable when running other apps and internet.

So the project settings are the same but the route I took to get there is different. Automated project properties crashes and manually configureing them doesn't.

DVDDoug · Post by **DVDDoug** » Mon Aug 21, 2006 11:14 pm

...working in the timeline with multiple MPEG clips and effects.
Im still not sure if its a bug or some project/system issue.

It's probably a bug.

Many of us have had trouble with MPEGs. I've had frequent "lip sync" problems and occasional crashes. Lip-sync problems are quite common with MPEGs.

All of these problems seem to be caused by corrupt MPEGs. I call it "sneaky corruption", because the file usually plays OK.

Doesn't crash:
If I load my video files, effects, titles, etc,... and then manually set up the project properties from the "Share" - "Create Video File" - "Options" menu.

If you have a solution/work-around that works in your situation, GOOD!

IMHO - The best solution is to avoid MPEGs and all other highly-compressed formats! (Probably not possible with your HDD camera.) Work with AVI/DV files 'till the last step, when you're ready to make the DVD.

Also, when you "apply effects" to an MPEG, the MPEG has to be decoded and re-coded. This degrades the quality, and the Smart Render won't help (for sections with effects applied).

If your set-up can't capture to AVI/DV, another solution is to get a special-purpose MPEG editor. when I discovered that my MPEGs were getting corrupted during the editing process, I bought the the Womble editor. No more crashing or lip-sync problems!

Machineman · Post by **Machineman** » Tue Aug 22, 2006 12:52 am

My work around fixed the crashing problem when rendering to video file.

But unfortunatly it still crashes when working in the timeline. I hope ULEAD is listening and comes up with a solution.

DVDDoug · Post by **DVDDoug** » Tue Aug 22, 2006 1:48 am

I hope ULEAD is listening and comes up with a solution.

I hope so too. But, don't hold you breath... I first experienced these problems with VS8... I haven't even tried editing editing MPEGs with VS9 or VS10. But, some users don't have any problems (see this post) and Ulead may be unable to duplicate the problems. Besides, they are too busy adding new features to waste time fixing old bugs that only affect a few users!

Did your camcorder come with software? If so, maybe you can use that software for editing, and then use Video Studio for DVD authoring & burning if you wish.

TDK1044 · Post by **TDK1044** » Tue Aug 22, 2006 2:12 pm

Also, when you "apply effects" to an MPEG, the MPEG has to be decoded and re-coded. This degrades the quality, and the Smart Render won't help (for sections with effects applied).

Although the statement 'the MPEG has to be decoded and re-encoded' is true, recent tests have shown that the MPEG quality is not degraded if you uncheck the box for 'perform non square pixel rendering'. Therefore, if you capture and edit with MPEG2 files, only check the 'perform non square pixel rendering' box at the point when you're creating your final video file prior to the burn to DVD. By doing that, the original MPEG2 capture quality will be retained.

Machineman · Post by **Machineman** » Tue Aug 22, 2006 10:55 pm

Although the statement 'the MPEG has to be decoded and re-encoded' is true, recent tests have shown that the MPEG quality is not degraded if you uncheck the box for 'perform non square pixel rendering'. Therefore, if you capture and edit with MPEG2 files, only check the 'perform non square pixel rendering' box at the point when you're creating your final video file prior to the burn to DVD. By doing that, the original MPEG2 capture quality will be retained.

Im only editing and rendering once, so I do 'smart render' and 'perform non square pixel rendering' for the video file. Then when I create the disc I check the box 'Do not convert compliant DVD video'

This constant crashing is rediculous.

sjj1805 · Post by **sjj1805** » Tue Aug 22, 2006 11:37 pm

The debate concerning editing MPEG's is a side issue of this problem.
The main concern is that your program keeps crashing.

Try the following:
1. Create a VideoEditing Profile
The purpose of this is to reduce the likelihood of conflicts with anything else running in your computer. If this fails then
2. Re-install as per this procedure
The purpose of this is in case your installation has any corruption.

TDK1044
The recent tests concerning editing MPEG files are flawed. The tests show that there is little or no degradation of video quality. The tests do not prove/disprove the item that most persons who have experienced problems when editing MPEG files have reported - audio/video synch issues.
I have a theory but haven't had chance yet to test it that JC Hunter does not experience out of synch issues because he is working (mainly) with High Definition Equipment which perhaps produces a cleaner MPEG file. I am sure that JC wouldn't be strongly defending his stance otherwise. From my own experience - my MPEG files originate from a Hauppauge TV card with a hardware MPEG encoder and like DVDDoug I find that editing an MPEG file is precarious but - again like DVDDoug I have no problems with those files when editing with Womble.

If MPEG editing works for you - then go for it, otherwise stick to DV or use a purpose built MPEG editor.

heinz-oz · Post by **heinz-oz** » Wed Aug 23, 2006 12:00 am

And one more thing, you stated earlier:

My project is 54mpg files from my Sony HDD camocorder at 750mb total.

and automatic saving of the project is on as well, correct? What is the duration of the whole thing? 1 hour, 2 hours, 15 minutes?

What are your output settings? DVD template (mpeg2 compression)?

And all that with 1GB RAM

I'm surprised it doesn't crash sooner than 10% but I bet it does crash when the auto save kicks in.

Machineman · Post by **Machineman** » Wed Aug 23, 2006 12:14 am

heinz-oz wrote:And one more thing, you stated earlier:
My project is 54mpg files from my Sony HDD camocorder at 750mb total.
and automatic saving of the project is on as well, correct? What is the duration of the whole thing? 1 hour, 2 hours, 15 minutes?

What are your output settings? DVD template (mpeg2 compression)?

And all that with 1GB RAM

I'm surprised it doesn't crash sooner than 10% but I bet it does crash when the auto save kicks in.

Auto save is off and I've tried with only a few mpeg files to lighten the load. Still crashes.

I will try a re-install.

heinz-oz · Post by **heinz-oz** » Wed Aug 23, 2006 5:12 am

Don't know if that will help but worth a try. You still haven't given us much on the file properties. Personally, I think you have some weired mpeg compression files.

..Video drive only has about 9% free space left but still 20Gb which should be plenty?

That's what you think. How heavily fragmented is that 9%? Windows defragger will not even let you defrag unless you have around 20% free. If your files are mpeg4 or any other flavour of highly compressed video, 20 GB free space (fragmented though) could surely be insufficient.

Machineman · Post by **Machineman** » Wed Aug 23, 2006 3:57 pm

heinz-oz wrote:Don't know if that will help but worth a try. You still haven't given us much on the file properties. Personally, I think you have some weired mpeg compression files.

The mpeg files are direct from my Sony SR100 HDD camcorder
9100kbs VBR, 16:9, 720x480, NTSC
Upper field first
Dolby digital 5.1 @ 448Khz

..Video drive only has about 9% free space left but still 20Gb which should be plenty?
That's what you think. How heavily fragmented is that 9%? Windows defragger will not even let you defrag unless you have around 20% free. If your files are mpeg4 or any other flavour of highly compressed video, 20 GB free space (fragmented though) could surely be insufficient.

Yep, that worried me to so I cleared up the drive to 30% and did a De-frag.

Machineman · Post by **Machineman** » Tue Sep 12, 2006 1:18 am

Update: I've done everything includeing a re-install as stated above and it still crashes when working with the timeline. Out of options?? Sometimes it crashes 30sec after re-loading a project, sometimes longer.

Does anybody else have this issue? Could it be my hardware?