VS10+ Installation problem

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Will Marwick
Posts: 10
Joined: Sat Aug 12, 2006 4:55 pm
operating_system: Vista Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Intel Corporation DG45ID AAE46743-303
processor: 2.33 gigahertz Intel Core 2 Quad Q8200
ram: 4GB
Video Card: ATI Radeon HD 4600 Series
sound_card: ATI HDMI Audio
Hard_Drive_Capacity: 1382
Monitor/Display Make & Model: LG L1717S
Location: London

VS10+ Installation problem

Post by Will Marwick »

Hello All,
Have just purchased and downloaded the VS10+ upgrade on the web from Uead via 'element 5'. They sent me a e-mail with all the download links and supposedly the License Key. There was no reference to the key number in the e-mail and, (would you believe it) when I tried to install VS10 it asked for the key. I have sent e-mails to both element 5 and Ulead but it is the weekend and they usually take days to reply to queries anway.
Anyone out there had a similar problem and what's the solution ?
Have a happy day,
Will :cry: :cry: :cry: :cry: :cry:
sjj1805
Posts: 14383
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Post by sjj1805 »

Will Marwick
Posts: 10
Joined: Sat Aug 12, 2006 4:55 pm
operating_system: Vista Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Intel Corporation DG45ID AAE46743-303
processor: 2.33 gigahertz Intel Core 2 Quad Q8200
ram: 4GB
Video Card: ATI Radeon HD 4600 Series
sound_card: ATI HDMI Audio
Hard_Drive_Capacity: 1382
Monitor/Display Make & Model: LG L1717S
Location: London

Thanks Steve J

Post by Will Marwick »

Unfortunately the link you gave does not solve my problem. I have however, subsequently received an e-mail from element 5 with the licence key number - it was omitted accidentally from their original mail !
Regards,
Will :D
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