Video Studio 10 Capture Problem

heinz-oz · Post by **heinz-oz** » Wed Aug 09, 2006 4:52 am

I don't think it's the software and would hold my horses for a moment at least before I went and uninstalled a possibly good installation.

I think your problem is system related. Can your soft DVD player on your laptop play this DVD? If not, maybe there is something wrong with the disk drive or there is a missing/corrupted codec issue at work.

kipper · Post by **kipper** » Wed Aug 09, 2006 5:07 am

Heinz which DVD are you refering to that the laptop can play? I have thought that maybe it is a codec problem, How would I find out?
The software from my desktop I burn't to a disk and loaded it into the laptop, everything else is OK exept this part thats why originally I did not think it would be a software problem

heinz-oz · Post by **heinz-oz** » Wed Aug 09, 2006 5:17 am

You said you were trying to import a DVD into VS, that DVD

How exactly did you do this:

The software from my desktop I burn't to a disk and loaded it into the laptop, everything else is OK exept this part thats why originally I did not think it would be a software problem

?

You didn't install from your installation disk?

kipper · Post by **kipper** » Wed Aug 09, 2006 5:24 am

Heinz first I downloaded the software from the ulead website into my desktop and the program works fine, I have created some nice movies from it.
Then I burn't a copy of the software from my desktop and loaded it into my laptop. I do not have an installation disk.
Do you think this is were the problem may lie

Joe Louvar · Post by **Joe Louvar** » Wed Aug 09, 2006 6:02 am

kipper wrote:Heinz first I downloaded the software from the ulead website into my desktop and the program works fine, I have created some nice movies from it.
Then I burn't a copy of the software from my desktop and loaded it into my laptop. I do not have an installation disk.
Do you think this is were the problem may lie

If I was a betting man I’d bet that could be the problem.

heinz-oz · Post by **heinz-oz** » Wed Aug 09, 2006 6:24 am

Hi kipper, not necessarily. Depends on what you mean with "..copied the software..". Do you mean the downloaded installer or what?

Could I suggest to be a bit more precise in your terminology? More often than not we seem to be guessing as to what it actually is you are saying.

No offence intended.

heinz-oz · Post by **heinz-oz** » Wed Aug 09, 2006 6:30 am

And another thing. What sort of a DVD do you want to load? Normal DVD with VOB files, from a recorder or a camcorder? If the latter, what file format, compression? Does the laptop have a DVD burner or just a DVD ROM drive?

Post by **Ken Berry** » Wed Aug 09, 2006 8:04 am

Kipper -- as far as I am aware, there are in fact four possibilities where you will see 'Insert DVD/DVD-VR'. The first two are under File > Insert Media File into Timeline and into Library. Are these the ones you have tried?

Then if you right click in the Library pane or in the timeline, you get a pop-up menu where it appears again. Have you tried all four with the same results?

As far as codecs are concerned, my understanding is that Video Studio installs its own mpeg-2 and mpeg-4 codecs, but the rest are installed by Windows or by other programs (e.g. Quicktime .mov or DivX mpeg-4/avi). To make a comparison between your desktop and laptop's codecs, you could do a Google search for a freeware program called GSpot or another called Sherlock. These will at least list the codecs on your computers and also whether any of them are broken or not registered properly in the Registry. That will at least close off one possibility if both computers have the same codecs; or open up a new line of investigation into your current problem.