Need BorisFactoryInstall.EXE File

[susantexas1]

Several months ago I purchased the download version of Boris Factory Plug-in to use with VS9 and all worked well. I recently had some PC problems and had to uninstall / reinstall VS9 and some other things. (It's possible I 'messed things up' somehow)

Now everything else seems to be working fine, and the FX thumbnail still shows in the VS9 Video Filters library, but when I click on it VS9 locks up, generates an error message and closes.

Obviously, I need to officially reinstall Boris Factory? If so, then I need to re-obtain the actual installer file. That file is nowhere to be found on my hard drive.

In C:\Program Files\Artel Software Inc\Boris Factory(tm) there resides ONLY: Factory Libray folder (which contains the effects - Classics, Cubes, Dissolves, etc.), 4 separate Using_Boris-Factory.pdf files in various languages, a Readme.txt file which is blank, and a file titled, DeIsL1.isu. No .exe file.

I tried simply copying the Boris Factory folder into VS9's vfx_plug folder, but that didn't work. Maybe I need to put only the Factory Library folder in the VS9 vfx_plug folder? Not sure.

My purchase receipt includes the original download site which has now expired. I emailed customer service via the link provided in my receipt, but wondered if anyone could suggest a faster way to simply re-obtain the needed installer file, or tell me how to manually get the effects (FX) thumbnail which refers to the Boris Factory program selection back up and running. Thanks!

Susan in Texas

[Ron P.]

Hi Susan,

So I take it you didn't save, burn the install file when you purchased it, right? The only way to get another that I know of, is from the retailer where you purchased it.

Ron P.

[susantexas1]

Thanks for responding to my post about this little issue - - luckily, the Customer Service folks I contacted via the provided link in my original Boris Factory Plugin email receipt responded with a re-activation of the download link. I was able to easily reinstall the program. Whew!

Obviously, the FIRST thing I did this time was to save the program on disc, so no more future mishaps. (wink wink)

Susan in Texas

[sjj1805]

|In addition to the Directory you have mentioned
C:\Program Files\Artel Software Inc\Boris Factory(tm)

You also need the following file:
C:\Program Files\Ulead Systems\Ulead VideoStudio 9.0\Vfx_plug\Factory.VFX
Even then It may not work without nagging you for your serial number.