Problems capturing Video from Camcorder to VS9

Elcamp · Post by **Elcamp** » Mon Jul 31, 2006 4:51 pm

I have a Sony camcorder, an ATI AIW Radeon 8500DV video card with firewire connection, Windows XP Pro SP2 and VideoStudio 9. When I try to capture video from my camcorder to VS9 using the DV format, I will get a picture in the preview screen for a while, but when I stop capture and then try to rewind and capture another segment, the picture freezes. The controls still control the camera, but the frozen picture remains in the screen and I can't see where I'm at. When this happens, I close it down and when I reopen to start capture again, there is no picture at all, but VS still controls the camera.

If I reboot the computer, and start capture again, everything works fine for a while, maybe about 10 to 15 minutes, but then it freezes again.

I've defraged, run scandisc, run spybot and checked for virus'. I also opened the computer, cleaned it out, reset the video card and made sure everything was tight, but the same problem still occurs.

I also disable my virus scanner and webshots before I try to capture.

Any help would be appreciated.

Thanks

Elcamp

TDK1044 · Post by **TDK1044** » Mon Jul 31, 2006 5:30 pm

Update your video drivers.

Elcamp · Post by **Elcamp** » Mon Jul 31, 2006 5:37 pm

Thanks, I'll give that a try.

Elcamp

maddrummer3301 · Post by **maddrummer3301** » Mon Jul 31, 2006 6:05 pm

Elcamp · Post by **Elcamp** » Mon Jul 31, 2006 10:35 pm

Thanks. I updated my video card drivers, but it didn't make any difference. This card has worked well for me in the past, however, that was with VS8. I tried it with VS8 as well, but still get the same problem. The only other thing I can think of, is I have Windows XP with Service Pack 2 and I'm wondering if that is causing a problem.

I would appreciate hearing from anyone who might know something about this. Also, are there any updates for VS9 that maybe I should try?

Thanks everyone for all your help.

Elcamp

GuyL · Post by **GuyL** » Tue Aug 01, 2006 3:42 am

Do you have on-board Firewire you can try as an alternative?

Elcamp · Post by **Elcamp** » Tue Aug 01, 2006 11:54 am

No I don't have an on-board Firewire. The only firewire connection I have is through the ATI video card multi connection box, i.e. Composite, S-Video and Firewire.

I don't have an S-video connection on my camera and I haven't tried capturing with composite because the quality isn't as good and I would have to use the ATI Multimedia Centre TV to capture. Also, through composite or S-Video, you have to control the camera separately. However, I should try it to see if I have the same problems.

Thanks for your help.

Elcamp

GuyL · Post by **GuyL** » Tue Aug 01, 2006 12:03 pm

I would install the ATI TV software and capture using that to see if it works. If you can capture using ATI's software then it is a problem with VS. If you can't, then it would be hardware related. Either the card is not functioning properly or your system may not be up to the task. Alternatively, you could purchase or borrow a Firewire card as a test.

Trevor Andrew · Post by **Trevor Andrew** » Tue Aug 01, 2006 2:19 pm

Hi Elcamp

There was a posting many moons ago re :- disc quota’s.

When using this, the hard drive would be limited, when the capture hit the limit vs would freeze. The captured file would not be saved. A re start allowed you to capture again.

I would suspect that XP would give you some kind of warning though.

Worth a look, right click the drive containing your capture folder.

Trevor

Elcamp · Post by **Elcamp** » Tue Aug 01, 2006 7:10 pm

Thanks for the suggestion GuyL, I will try to capture using Composite and see how it goes. Alternately, I will try another firewire connection.

Trevor Andrew, I have over 40 gig of free space on my 160 Gig hard drive and an additional 40 on my 60 gig hard drive, so I don't think that is the problem. I'm capturing in DV, so for an hour's video, I would only need about 13 gig. Anyway, thanks for the suggestion.

Elcamp

Black Lab · Post by **Black Lab** » Tue Aug 01, 2006 8:50 pm

I have over 40 gig of free space on my 160 Gig hard drive and an additional 40 on my 60 gig hard drive, so I don't think that is the problem. I'm capturing in DV, so for an hour's video, I would only need about 13 gig.

I know my problems are not the same as yours, but this goes to show that size (of your available HD space) does matter.

Sympton: When I put a video clip in the Overlay track, the overall video, whether in clip or project mode, stutters and I have no audio from either track.

At the current time I am working on 3 separate projects and my 120 GB hard drive has less than 18 GB of free space left (I was not one of those who used a separate drive, as it had never been a problem for me).

Fix: I purchased an additional 200 GB hard drive, moved all my video clips there, and now Overlay and Main video tracks play fine together.

Elcamp · Post by **Elcamp** » Tue Aug 01, 2006 10:42 pm

Thanks to all of you for your help on this. I have the problem solved. I got a new PCI Firewire card and installed it and what do you know, everything works fine now.

That was your suggestion GuyL, and it works.

Thanks again to everyone. This is a good forum and hopefully I will be able to help somebody else sometime.

Happy editing!

Elcamp

GuyL · Post by **GuyL** » Tue Aug 01, 2006 11:10 pm

Are you going to RMA that card to ATI? I've never had to do it but I know others who had no problems with ATI's return process.

Elcamp · Post by **Elcamp** » Wed Aug 02, 2006 9:38 pm

Hi GuyL

I never thought about sending the card back. I've had it since the time this card was first released which has to be about 6 to 7 years ago. I don't think it would still be under warranty. Also, the composite and S-video inputs still work.

But you have a point, I should at least question ATI on it.

Thanks again.

Elcamp

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Problems capturing Video from Camcorder to VS9

Problems capturing Video from Camcorder to VS9

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