Help! Strange Photoimpact 10 error

warrington · Post by **warrington** » Sat Jul 29, 2006 11:51 pm

If you can help me sort this it would be great. I rely on this program to make banners cos phtoimpact 11 soft edge shortens the height and photoimpact 10 just shortens the width. Heres a pic....

warrington · Post by **warrington** » Mon Jul 31, 2006 2:33 am

please help me

heinz-oz · Post by **heinz-oz** » Mon Jul 31, 2006 2:34 am

When exactly does this error occur?

warrington · Post by **warrington** » Mon Jul 31, 2006 8:15 pm

i load the program and the start screen(loading screen with guy on it) it disappears then this comes up

heinz-oz · Post by **heinz-oz** » Mon Jul 31, 2006 11:01 pm

I think we are dealing with a faulty installation or corrupted download.

If you have downloaded the installer and it never worked, download a new file before you proceed. If you have the installation CD or a download that worked before, make sure that you have your serial number handy and then uninstall PI completely via Control Panel "Add or Remove Programs". It is imperative to remove any trace of PI on your system to ensure that no corrupted file remains.

It's best to follow this procedure:

To reinstall the program here are the steps that Ulead suggests:

1. Please launch Windows Explorer and go to Tools>Folder>Options and on the View tab check "show hidden files and folders".

2. Empty contents of your Temp folder under C:\Windows\Temp.

3. Uninstall Ulead PhotoImpact using the Add/Remove Programs from the Control Panel.

3a. Goto C:/Document and settings/ and under each user listed look for a folder called Application data. Here you may find a Ulead Systems/PhotoImpact folder. If you do open it and delete the folder corresponding with the version you are trying to re-install.

4. Go to C:\Program Files\Ulead Systems then delete the PhotoImpact folder.

5. Go to Start > Run and type: "regedit" then click OK. This will open the Registry Editor program. Go to C:\Program Files\InstallShield Installation Information and delete the following folders if they are present:
{FE58B892-3825-4610-A6A2-E6EFCA83BD97}

6. Go to HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > Current Version > Uninstall and delete the following folders if they are present:
{FE58B892-3825-4610-A6A2-E6EFCA83BD97}

7. Locate the identity enclosed in curly brackets that corresponds to Ulead PhotoImpact, delete the said entry.

8. Please delete all PhotoImpact folders on the ff: HKEY_CURRENT_USER\Software\Ulead Systems\and HKEY_LOCAL_MACHINE\Software\Ulead Systems\

9. Close regedit and restart your computer.

10. You can now proceed to reinstalling PhotoImpact. Be sure to logon as Administrator before installing your software to avoid restrictions.

Note: Before installing, please temporarily close other running programs or applications including antivirus, norton utilities, screensaver, other memory resident programs including Internet connection, etc. to avoid unnecessary conflict and restrictions within your system.

Let us know how it went.

warrington · Post by **warrington** » Tue Aug 01, 2006 8:06 am

just one problem photoimpact 10 came with the computer so i can really reinstall

warrington · Post by **warrington** » Sun Aug 06, 2006 12:00 am

? help please?

keenart · Post by **keenart** » Sun Aug 06, 2006 12:16 am

Can you use MS Restore and go back to a time when it all worked?

warrington · Post by **warrington** » Sun Aug 06, 2006 3:19 pm

how would i do that?

Post by **Ron P.** » Sun Aug 06, 2006 3:41 pm

To do a System Restore using WinXP (home).

Start>All Programs>Accessories>System Tools
System Restore
Follow the instructions provided.

You wll need to have some idea when it was the program was functioning correctly, and select that date or a date/time prior to that.

Ron P.

Alludo USER to USER Web Board

Help! Strange Photoimpact 10 error

Help! Strange Photoimpact 10 error

anyone?

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