gif animator - can't open gifs, 'wrong format'

flybn8 · Post by **flybn8** » Sat Jul 29, 2006 1:50 pm

I have made a couple of animations in gif animator & saved them in gif format,But when i have tried to open them with gif animator i get the message unable to open because wrong format How can this be when i used the program to make them

Post by **VikingAnimations** » Sat Jul 29, 2006 5:16 pm

Alrighty then... let's see if we can narrow this down a bit...

Are you saying all gifs you've saved in GA 5 do, this, or just two? Can you open any other gifs in GA 5?

If you save in UGA format, can you reopen those files?

Can you open those two problem gifs in other software, such as IrfanView, Internet Explorer, or Windows Picture Viewer?

If GA 5 had been working fine before, have you installed any software since then?

Have you restarted your computer since this error started?

Is this a full (paid) version, or a trial?

Any other info also welcome.

flybn8 · Post by **flybn8** » Mon Jul 31, 2006 10:44 am

yes it is a paid for version the problem is with all gif files whether created in Ga5 or not,The message reads;unable to open file , file format mismatch,files will open in other software, Yes UGA files will open ,Whether or not the problem is new is not known as this is the first time i have tried to edit a saved gif file,thanking you for any help you can give

Post by **VikingAnimations** » Mon Jul 31, 2006 11:44 am

You didn't answer the other questions I asked, so I'll assume you've rebooted...

Try uninstalling GA 5, reboot, then reinstall it and try it again.

flybn8 · Post by **flybn8** » Mon Jul 31, 2006 5:37 pm

Thank you for your help with my problem,I have resolved this by using the animation wizard to open the files,as opposed to trying to open them as video files once again thanks

Post by **VikingAnimations** » Mon Jul 31, 2006 7:59 pm

That was your problem... GIF files are not video files. When you do that, GIF Animator is expecting to see video file information.

Just click "File, Open Image..." or click the Open icon (the folder). Unless you're opening a video (mpeg, mov, avi) do not use "Open Video."

This is a good example of why folks need to supply specific, detailed information when they post problems. We can't see your screen, and we don't always anticipate people doing the unexpected!

Alludo USER to USER Web Board

gif animator - can't open gifs, 'wrong format'

gif animator - can't open gifs, 'wrong format'

GA 5

G A 5