DVD Player (WinDVD) Freezes Windows XP Pro

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jmrank

DVD Player (WinDVD) Freezes Windows XP Pro

Post by jmrank »

I have DVD Movie Factory 4, was bundled with a Pionerr DVR-100R DVD writer. Everything works fine, except the DVD player (WinDVD). When I try to open the player, Windows freezes up. It happens every time. I used to be able to get it open, then it would freeze when I started to play the disc, but now it won't even open.

I'm running Win XP Pro, AMD MP 2000+ CPU, 1G RAM... anything else missing?
sood_aj

Post by sood_aj »

When did this problem start? Did it happen after you install/uninstall any software? If the answer is yes then do a system restore to the date before you made the change to your PC.
jmrank

Post by jmrank »

It's always been this way. "Always" since I've had it, anyway. I got a new DVD writer. The old one had different software, which stopped working with the new drive. So, I uninstalled it, put on the new (Ulead) stuff, and I can't get the player to work.
htchien
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Post by htchien »

How did you get the WinDVD player? If you get it as a stand-alone version, contact InterVideo at http://www.intervideo.com/jsp/Support.jsp for help.

I think this should be a codec conflict issue.

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snoops
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Post by snoops »

Hi,

did you try simple things yet, like uninstalling WinDVD (even though it may warn you about breaking DVD playback) and then installing it again after reboot?

It could be due to things not properly uninstalled by the software you removed, which is a bad habit of most software on the market for Windows.

If it is a codec problem like HT mentioned, this is difficult to solve manually. Free tools like CodecSniper (turn your audio down or it might scare the hell out of you) can simplify removal of broken codecs in the system registry. But if CodecSniper 0.1.0 says a codec is broken, that only means it can't find the file that is in the registry key, without checking the search path (PATH). It only checks windows\system32 and entries with full paths. So it is wise to search for the file first (like windows explorer) and check if it is in your PATH before simply removing it. Unless of course you need to get rid of that particular codec. These tools should be used with caution and not blindly trusted.
Henry
jmrank

Post by jmrank »

Thanks for the input, guys.

It's not a standalone product; it was bundled with my DVD writer. It's actually called "Ulead DVD Player 2.0" or something (it's part of the DVD MovieFactory package). On the disc, there's a "WinDVD" folder with the installation disc, but I can't install it by itself (asks for a license code that I don't have). If I use the Ulead installer, it does the whole thing in the background.

Would a bad codec really cause Windows to freeze up like that? I'll certainly look into that, but wouldn't that cause other video applications to freeze as well?

Some more information that I probably should have mentioned earlier... when I first put the new drive in, I had problems with anything that would read DVDs. Writing was fine, but reading caused the machine to freeze. Turning DMA off fixed that problem. Now it appears to be something with WinDVD, because that's the only application that doesn't work.
snoops
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Post by snoops »

I'm not sure what kind of problems can be caused by a broken codec, but with Windows anything is possible (although XP is much less prone than W98 was).
Turning DMA off fixed that problem
Need to disable DMA for a new drive? There's something wrong. Maybe cabling or jumpers or the combination of master/slave on the cable. Maybe a driver or service installed with the old drive.

Did you uninstall the old drive (and any special drivers or burning stuff leftover) via device manager before actually removing the old drive?

Open a cmd.exe window and try this (but be careful and don't remove the wrong stuff):
Set devmgr_show_nonpresent_devices=1
devmgmt.msc
Choose View -> Show hidden devices
You'll now see long forgotten hardware that can be uninstalled. Not everything that is shown as not available should be removed!! The Non-Plug and Play section is too complicated for a thread on MovieFactory here. But you can uninstall the old DVD drive (or both) and after reboot check for new hardware and reinstall the software.

I assume you didn't change anything related to the graphics drivers, just the DVD drive.

Enough guessing... gotta catch some rays... 8)
Henry
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