Posted: Mon Jul 30, 2007 8:48 pm
I also reported the problem via the official Corel technical support form.
Man, that was a frustrating effort.
At first, Corel had failed to move my user account information from the Ulead Web site to the Corel Web Site.
So I tried reporting this issue.
Then I got an e-mail indicating they had no record of my approximately one dozen Ulead product purchases.
Then I wrote them and told them this was incredible (among other things).
Then they wrote me back and told me they had found my purchase record.
Whew!
So their official technical support has been advised.
Jerry Jones
http://www.jonesgroup.net
Man, that was a frustrating effort.
At first, Corel had failed to move my user account information from the Ulead Web site to the Corel Web Site.
So I tried reporting this issue.
Then I got an e-mail indicating they had no record of my approximately one dozen Ulead product purchases.
Then I wrote them and told them this was incredible (among other things).
Then they wrote me back and told me they had found my purchase record.
Whew!
So their official technical support has been advised.
Jerry Jones
http://www.jonesgroup.net