VideoStudeio 10 Plus for Content
Moderator: Ken Berry
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BettyF
Ron,
Any word on Case 3333?
Any word on Case 3333?
vidoman wrote:I received the following response from Ulead Customer Care after submitting a complaint to them regarding the reported corrupt ESD files.
Ron P.Thank you very much, Ron. I shall inform the Management of this situation and check if it really is defective/corrupted.
Case #3333
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Sektionschef
- Posts: 161
- Joined: Thu Mar 16, 2006 7:24 am
- Location: Vienna, Austria
For those who got a working copy of the content pack
is it possible to post it for us to download? I don't think this is illegal as it is useless for anyone without a valid program.htchien wrote:The content pack is OK here. I wonder if any Download Manager would help....
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DaisyK
- Posts: 50
- Joined: Sat Jul 22, 2006 1:29 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- processor: AMD Phenom II 820 Quad-Core
- ram: 6GB DDR3
- Video Card: ATI Radeon HD4200 Integrated Graphics
- sound_card: Realtek HD Audio
- Hard_Drive_Capacity: 1 Terabyte
- Monitor/Display Make & Model: Dell M782
- Location: South Dakota USA
Corrupt file for extra content
so I also purchased the download version of VideoStudio 10+ and have no extra content for my money.
Any word about what to do about this situation?
Any word about what to do about this situation?
Re: Corrupt file for extra content
I'm about to buy the download version. So when you do you can't download the extra content?DaisyK wrote:so I also purchased the download version of VideoStudio 10+ and have no extra content for my money.
Any word about what to do about this situation?
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DaisyK
- Posts: 50
- Joined: Sat Jul 22, 2006 1:29 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- processor: AMD Phenom II 820 Quad-Core
- ram: 6GB DDR3
- Video Card: ATI Radeon HD4200 Integrated Graphics
- sound_card: Realtek HD Audio
- Hard_Drive_Capacity: 1 Terabyte
- Monitor/Display Make & Model: Dell M782
- Location: South Dakota USA
The information I received with the license code for VideoStudio 10 contained 3 download links - same address except for the ending of -2 or -3 or -4 ... All had the same description "Download the full version - You can download the product at:" and then the link. Each indicated a different file size. I immediately downloaded from the link with the largest file size. Two files show in the folder where I downloaded to. The one indicates content and when clicked starts to install and then tells me "file corrupt". I do not have any more content than I did from the trial version (I did not install trial version on this computer) so this is a clean install. The program seems to work fine except that I have very limited content.
My question is how do I get the rest of what I purchased in a file that is "not" corrupted.
Thanks...
My question is how do I get the rest of what I purchased in a file that is "not" corrupted.
Thanks...
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sjj1805
- Posts: 14383
- Joined: Wed Jan 26, 2005 7:20 am
- System_Drive: C
- 32bit or 64bit: 32 Bit
- motherboard: Equium P200-178
- processor: Intel Pentium Dual-Core Processor T2080
- ram: 2 GB
- Video Card: Intel 945 Express
- sound_card: Intel GMA 950
- Hard_Drive_Capacity: 1160 GB
- Location: Birmingham UK
If you look at the download link you should find different options for downloading.
1. A normal download - bit risky because if you lose your internet connection you have to start again from scratch.
2. The Ulead download manager. This enables you to continue from where you left off in case you lose your internet connection.
Or you can use your own download manager such as GetRight
If you were given 3 files to download you will probably find the third is for something extra - I seem to recall when Version 10 first came out they were giving away WinDVD Player 7 as a free bonus.
If you keep getting a corrupt download, try one of the other two methods.
Also please view Downloading FAQ's
1. A normal download - bit risky because if you lose your internet connection you have to start again from scratch.
2. The Ulead download manager. This enables you to continue from where you left off in case you lose your internet connection.
Or you can use your own download manager such as GetRight
If you were given 3 files to download you will probably find the third is for something extra - I seem to recall when Version 10 first came out they were giving away WinDVD Player 7 as a free bonus.
If you keep getting a corrupt download, try one of the other two methods.
Also please view Downloading FAQ's
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DaisyK
- Posts: 50
- Joined: Sat Jul 22, 2006 1:29 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- processor: AMD Phenom II 820 Quad-Core
- ram: 6GB DDR3
- Video Card: ATI Radeon HD4200 Integrated Graphics
- sound_card: Realtek HD Audio
- Hard_Drive_Capacity: 1 Terabyte
- Monitor/Display Make & Model: Dell M782
- Location: South Dakota USA
Interesting that each of the links in my download email has the exact same description. Nothing, and I say NOTHING, indicates that they are different from each other except the size of the file. ??? Like I said each link says "Download the full version here" How would one know that they needed to download from each???
So I have followed several tech support links which all turn out to be dead ends... Is this company really legit?
The mention of an ftp site... what location does one ftp from? I have an ftp client mentioned. How do I connect?
Thanks for your help...
So I have followed several tech support links which all turn out to be dead ends... Is this company really legit?
The mention of an ftp site... what location does one ftp from? I have an ftp client mentioned. How do I connect?
Thanks for your help...
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Sektionschef
- Posts: 161
- Joined: Thu Mar 16, 2006 7:24 am
- Location: Vienna, Austria
Hi
I have the feeling that VS11 will be available before the VS10 content pack will be put onto Uleads website.
Can't anyone of you who already has the content pack put it onto a hosting website that we all can download it from there?
There are sites like www.filefront.com that offer free and unlimited data space that could be used? Registration to such sites can be anonymously so there is no risk.
Who wants to be a hero and put his content pack onto a website?
Regards
Sektionschef
I have the feeling that VS11 will be available before the VS10 content pack will be put onto Uleads website.
Can't anyone of you who already has the content pack put it onto a hosting website that we all can download it from there?
There are sites like www.filefront.com that offer free and unlimited data space that could be used? Registration to such sites can be anonymously so there is no risk.
Who wants to be a hero and put his content pack onto a website?
Regards
Sektionschef
VS11 lol that is sad but i think thats why i will go with pinnacle they have so much more content.Sektionschef wrote:Hi
I have the feeling that VS11 will be available before the VS10 content pack will be put onto Uleads website.
Can't anyone of you who already has the content pack put it onto a hosting website that we all can download it from there?
There are sites like www.filefront.com that offer free and unlimited data space that could be used? Registration to such sites can be anonymously so there is no risk.
Who wants to be a hero and put his content pack onto a website?
Regards
Sektionschef
