Help files for Cool 3D 3.5

tommytucker · Post by **tommytucker** » Tue Jun 20, 2006 12:16 am

are missing when you click the HELP link. Cannot get response from ULEAD tech support so far. Also dead link on FREE DOWNLOADS on 3.5

Post by **Ron P.** » Tue Jun 20, 2006 1:15 am

Tommy,

There should be a *.hlp file located in the Main folder for Cool 3D 3.5. It should have been installed with your initial installation. Did you purchase the ESD version? If you have the CD, you can browse the disc for the *.hlp file, and then copy into the Cool3D folder.

Just for example, the help file for Cool3D Production Studio is named U3DEDIT4.HLP.

Which link are you finding dead? I just tried the manual, and it took several seconds to open the link, but finally did.

Ron P.

tommytucker · Post by **tommytucker** » Wed Jun 21, 2006 12:07 am

did search for all files on computer..no help files. Have contacted Ulead...waiting.

sjj1805 · Post by **sjj1805** » Wed Jun 21, 2006 12:14 am

The cool 3D 3.5 Manual is here:
http://ftp.ulead.com/pub/Manual/Cool3D3 ... nual_E.zip

cliveports · Post by **cliveports** » Tue Jun 27, 2006 12:16 pm

Hi, Steve J very kindly provided you with the Manual, but I think you want the actual help files so here's the two links you need.........

http://www.ulead.com/cool3d/esd.htm

http://www.ulead.com/tech/c3d/c3d_ftp.htm

hope this helps!!!

(p.s. I hope you notified the System Admin at Ulead of the Dead link!!)

tommytucker · Post by **tommytucker** » Wed Aug 09, 2006 4:53 am

Thanks guys..I have been off this forum for a bit...finally checked and appreciate the leads.

tommytucker · Post by **tommytucker** » Wed Aug 09, 2006 8:38 pm

3.0 and not 3.5. When I download and open to install, it keeps asking for me to install 3.0 Is there a Help file like this, but for 3.5 which is what I have installed on my computer?

cliveports · Post by **cliveports** » Thu Aug 10, 2006 9:01 am

take a look at this page it may help.............

http://www.ulead.com/cool3d/documents.htm

Also, I printed the Documents out and essentially you print out V3.0 and then the manual for 3.5 is just a small addendum to 3.0

tommytucker · Post by **tommytucker** » Sat Aug 12, 2006 4:46 pm

I still can't find those help files for 3.5 Cool 3D, the abovelink is for the manual..any other ideas on help files?

cliveports · Post by **cliveports** » Sat Aug 12, 2006 7:25 pm

it took me 30 seconds to find the help files on their web site...

http://www.ulead.com/tech/c3d/c3d_ftp.htm

tommytucker · Post by **tommytucker** » Mon Aug 14, 2006 6:30 pm

I tried to install those and it asks for me to install 3.0, however I upgraded to 3.5. I looked over 30 sec and still can't find 3.5 help files, but thanks for the advice. Ulead still has not gotten me an answer either.

cliveports · Post by **cliveports** » Mon Aug 14, 2006 8:05 pm

I have 3.5 and just downloaded the help files from the page above and they installed perfectly, not sure why they wont for you, sorry I cant be of more hlep. (BTW, there's not a lot of differnce between the two and its misleading because it says they are 3.0 but they actually include 3.5!!)

snoops · Post by **snoops** » Wed Nov 22, 2006 12:14 am

The download purchase of COOL 3D 3.5 does not include any help files.
The Ulead download for the help files found here:
http://www.ulead.com/tech/c3d/c3d_ftp.htm
fails to install with a severe error stating:

"Please install Ulead COOL 3D 3.0 first

This is not an upgrade, so there is no 3.0 to install first.

Those of you without this problem had 3.0 on your system and probably still have traces of it on the system.

This is so stupid.

/* Begin rant */
Hello support? How about answering my request form just once... which you've never done in the past. I really wonder if anybody actually works on support requests.
No, I don't have a spam filter that swallows your response... there simply is no response. But I do get all your marketing email.

htchien · Post by **htchien** » Wed Nov 22, 2006 3:45 am

For COOL 3D 3.5 Documents there will be 2 parts. 1 is for 3.0 and the other is for new features in 3.5, if I remember correctly.

In http://www.ulead.com/cool3d/documents.htm it mentioned "For COOL 3D Online Help Files, you can download them by using the "Free Downloads" button on your Standard Toolbar and select "New 3.0 Users" once you've installed Ulead COOL 3D.

H.T.

snoops · Post by **snoops** » Thu Nov 23, 2006 1:05 am

H.T.,

Thanks for answering, but like I said the download exe for the program help (all the HLP files) does not install on 3.5. It only looks for 3.0.

Anyway, I actually got an answer from support

They sent me a link to a help file installer (C3D35_ESD_Help_E.exe) that works with 3.5. The link was not shown on the website or the order confirmation.

Another method I discovered while poking around is to download and install the trial version, which did include the HLP files.

Alludo USER to USER Web Board

Help files for Cool 3D 3.5

Help files for Cool 3D 3.5

Missing Help files for Cool 3.5

Missing Help

The above listed link is for a Help file, but it is for Cool

help files?

help vs. manual

Those are the help files for version 3.0

So where do you get the help files for 3.5??