VS10+ and problem

Janfr01 · Post by **Janfr01** » Mon Jun 19, 2006 8:00 am

Hi everobody,

It seems I have a lot of pbl with the new VS10+

1) During the working with VS10+, I would like to see the clip or the project. The systems works and then I want to stop or pause it, VS10+ stops and the system doesn't responding. I need to end the process on task manager and go back, recover all files. An Idea?????... With my VS9 I never had this problem.

PC Pentium 4 , 2,6 GHZ, MEM 1,5 , Geoforce 256MB

2) With VS9, when I created an AVI file with the spec - 25 fps, 720/576 , the file had +/- 2,5GB for 17minutes video , now with VS10+, it took me 30GB with the same parameters.... Why?

3) + for the moderator - I received the key number for VS10+ by mail and when I try to register it, the ulead site says no valid key - is it a problem to register VS10+?

Thanks for your help.

Regards,

Janfr01

DVDDoug · Post by **DVDDoug** » Wed Jun 21, 2006 1:24 am

1) During the working with VS10+, I would like to see the clip or the project. The systems works and then I want to stop or pause it, VS10+ stops and the system doesn't responding. I need to end the process on task manager and go back, recover all files. An Idea?????... With my VS9 I never had this problem.

That sounds like a corrupt video file. (Note that sometimes a corrupt file will play OK, but crash an editor or encoder.) Highly compressed files (MPEG, WMV, DivX) seem to be more prone to corruption.

2) With VS9, when I created an AVI file with the spec - 25 fps, 720/576 , the file had +/- 2,5GB for 17minutes video , now with VS10+, it took me 30GB with the same parameters.... Why?

Your original "AVI" file was probably AVI/MPEG. The AVI format is a "container" format, and it can contain DV, MPEG, etc. 30GB for 17 minutes is about right for uncompressed DV. The most common format is compressed DV. It takes-up 13 GB per hour.

3) + for the moderator - I received the key number for VS10+ by mail and when I try to register it, the ulead site says no valid key - is it a problem to register VS10+?

The moderators are not Ulead employees. Try sending a message to Customer Service (not Technical Support) via the Customer Service Web-Form.

Janfr01 · Post by **Janfr01** » Wed Jun 21, 2006 7:04 am

Thanks for your info.

Just one more question, When I decide to capture from my cam sony, should I chosen the DV format instead of avi in the capture panel

thanks

Regards,

Francis

Post by **Ken Berry** » Wed Jun 21, 2006 7:50 am

Yes, you should be choosing DV -- though when capturing, if the program detects that you camera is a mini DV one, it will automatically revert to DV even if you try to choose 'AVI'.

But here I should raise a point about your second question -- and I think I must disagree with DVDDoug here. I don't think your original file was an mpeg-4 using the extension .avi as a carrier format. I think you produced a DV version of an AVI in VS9, but in VS10, you actually chose fully uncompressed AVI. The sizes are a little off base, but basically point in that direction, rather than an original mpeg-4, which would have been very much smaller that 2.5 GB for 17 minutes. DV is of course a special, compressed version of uncompressed AVI.

So in VS 10, if you repeat your test, make sure you also choose DV (Microsoft AVI) as the format for your project, and check when you go to Share > Create Video File that the compression tab under Edit shows that you are using Type 1 DV Encoder.

sjj1805 · Post by **sjj1805** » Wed Jun 21, 2006 8:58 am

Going on from what Ken has said I think you will find issue 2 is the cause of issue 1. Due to the larger file size of the uncompressed AVI your computer cannot keep up.

Regarding issue 3 the key number. It sounds like you are trying to register with an activation key and not the programs serial number.
Open VideoStudio and click the help button [?] top right of screen.
Then select "About VideoStudio" this will display your serial number.

Janfr01 · Post by **Janfr01** » Wed Jun 21, 2006 10:21 am

thanks to all. I will try again.

Just for info, I took the serial number from the help of VS10.

It doesn't work. I have opened a call to the technic support.

To be sure:

First I open a project and save it with a name

Files, project properties, should I use MPEG or AVI?

and then ask to capture with DV option?

Regards,

sjj1805 · Post by **sjj1805** » Wed Jun 21, 2006 10:35 am

I think you will find this interesting reading
From Camcorder to DVD