MSP 8 Anyone else having problems in creating Mpeg files?

kingfisher · Post by **kingfisher** » Mon Jun 05, 2006 12:07 pm

I am using MSP 8 having progress from 5,7 & now 8. I find that if I try & create a mpeg movie file MSP 8 crashes at varying lengths of time during creating the file.
I was first awrae of this problem when I tried to burn video to a DVD using ulead Factory 2. At first I thought it was a problem with the burning side but dound that it was during the creating of the video file i.e. mpeg.
I the tried to create the vedio file in msp 8 in mpeg format. Msp 8 crashed this told me that it was a problem with creating the mpeg file.
I also noticed that in msp 8 whilst creating the video file nothing was showing in the preview window.
I contacted ulead about this problem & was told to uninstall etc. but that did not fix the problem & they suggested that I reinstall windows as my system would appear to be unstable. As a last resort I have done this & reinstalled msp 8 on a completely new wondows system & I have just installed sp 1.And guess what the same problem is still there.
Has anyone with msp 8 installed managed to burn a video file to a DVD using uleads programs or created a mpeg file without it crashing?
I did not have this problem with msp 7. I am begining to wonder if it was worth the money!
And I have no problem in creating a DVD using Nero but I do with any of the Ulead programs.

THoff · Post by **THoff** » Mon Jun 05, 2006 4:13 pm

I've created single MPEG2 files as long as ~3 hours with MSP 8 without any problems. I generally use CBR, but use 2-pass VBR when needed (for long videos such as the above). I've put single videos without any menus on a disk, created disks with 34 chapters, burned dual-layer disks, put several hours of Half D1 video on single-layer disks etc. All my source material is DV.

I believe the Ulead MPEG encoder (and MSP 8 in general) to be very stable -- I've never had it crash on me during encoding.

Does MSP lock up / exit to the desktop, or does your entire system lock up or reboot? Have you checked your processor temperature, run a MemTest, verified that your PSU is up to the task? Is your Windows installation configured to automatically restart on system failure?

kingfisher · Post by **kingfisher** » Mon Jun 05, 2006 4:27 pm

Just msp 8 crashes with the microsoft error window stating that Video Editor has encountered a problem and needs to close.
Also gives you the oppertunity to send a report to microsoft.
This also happens if I just use Ulead Movie Factory, msp 8 is not even running.
Other progs still run ok.
Yet if I unistall msp 8 & run movie factory then the problem does not occur.
I can`t work out where the problem is. And having just reinstalled windows XP Pro with full updates to sp2 level via the internet does take a time & I still have other progs to install.

klowther · Post by **klowther** » Mon Jun 05, 2006 5:52 pm

I bet you are running into a conflict between MovieFactory 2 (which is pretty old) and MSP 8. I would try uninstalling both DMF2 & MSP 8, reinstalling MSP 8 by itself with the new SP1 and trying the DMF4.2 version that is supplied with MSP 8. I'd wager that your crashing problem goes away.

Might be worth a try.

Hope that helps.

- Ken

kingfisher · Post by **kingfisher** » Mon Jun 05, 2006 8:29 pm

Sorry but it`s not that.
After reinstalling windows I only installed msp 8 & no other programs except firewall & anti virus. So that I could update wind xp pro to sp2 level.
And I just done a menory test & that showed no errors.

sjj1805 · Post by **sjj1805** » Tue Jun 06, 2006 12:10 am

OK lets look at this from another angle.

You've uninstalled MSP8
Did you use our method?

You've re-installed windows.
Was that a clean install or simply an update install?

Could the problem be you have a faulty video file and so you've been looking in the wrong place?

kingfisher · Post by **kingfisher** » Tue Jun 06, 2006 11:58 am

Well I think I have sorted the problem.
In the preference folder under General...you have temporary folder .. well I always use a different folder on a different harddrive which I use as a temp drive to store all the temp data as as oppose to C/Doc & settings. It is on seperate hard drive which itself is partitioned.The first part being the drive I use for all temp data.
Well I changed it back to the C Drive and the problem has appeared to have gone away.I have tried it with clips that previously crashed & they render ok. I have yet to try long clips.
Why the change should work I don`t really know.
However the drive which caused the problem is attached via a WinXP Promise ULTA133 TX2 IDE controller.

THoff · Post by **THoff** » Tue Jun 06, 2006 2:08 pm

Since MSP goes through the operating system to access files just like anything else, there is a chance that other programs accessing files on that drive or connected through the controller are also having problems reading and writing data. In other words, there is likely some data corruption.

Are you using 80-pin IDE cables, or 40-pin cables? Are you using flat ribbon cables or rounded ones? What about kinks in the cable?

kingfisher · Post by **kingfisher** » Wed Jun 07, 2006 6:01 am

Interesting suggestions.
The cable are 80 pin & the round type.
I am not aware of any other program that would be running at the same time as msp 8 & would need to access that drive.
I only use that drive for those programs that are hardspace hungry. I have two harddrives attached via that controller & when I changed to the other drive the same problem,back to the C Drive & o.k.
Which rahter confirms that the problem lies with the controller/access conflict.
However when I used the export DVD Authoring via msp 8 the problem occurred on the Movie Factory 4 vers. that is intergrated with msp 8. And that is with the C Drive selected.
I will investigate further failing that I will use Nero 7 to burn/complie my DVD`s
Thanks for the advice.
It does appear that no other msp 8 user are having a problem as no onelse has said that they are.

THoff · Post by **THoff** » Wed Jun 07, 2006 4:22 pm

Round = Bad!

IDE always uses 40 wires for data signals, regardless of whether it is a 40-wire cable or the 80-wire cable introduced with Ultra DMA 66.

So what are the other 40 wires used for? To separate the wires carrying data signals from each other and avoid capacitive coupling.

If you use a 40-wire cable or one where the flat ribbon has been broken up and twisted into a round cable, then you are eliminating the mechanism by which interference from adjacent data wires is controlled. I wouldn't touch a round IDE cable with a ten-foot pole.