I convinced my partner to buy PI11(which I also have). She has had major issues since downloading the software. Most of them I've managed to fix for her. But now I am stumped!
Her 'selection' tool doesn't work properly...strangest thing I've seen.
To try to resolve her problem, we've both run our software at the same time and used the same images to work on. We've compared our settings, tools , etc. everything seems to match 100%. Yet, when she uses the Lasso tool, it doesn't work properly. It will outline her selection, but when she clicks inside the selected area, she cannot move the object, and gets lines projecting out from the center of the cursor! Then she cannot move her cursor outside the selection either , not even to click Edit-Undo. It gets stuck.
Even stranger. If she does use the Lasso to create a selection, and just creates a selection, but does not click on the selection, but simply uses the Edit-Copy function, she can then copy that selection to another background. But once it has been copied there, she cannot move it..again, the mouse cursor doesn't seem to work inside the 'selected' area...
Since I've never encountered this myself I am at a loss as to why this happens? Has anyone else experienced this problem, if so, how did you fix it, or get around it? Her only option now is to use the Extract Object function instead, but that really is not what she wants to do.
I'd be thankful for any suggestions....'we' are both puzzled on this one.
