Error while capturing thru importing DVD

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hanskru
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Error while capturing thru importing DVD

Post by hanskru »

I have VS10 and using VS for some years. Now I want to capture a DVD I made nyself thru importing DVD.
When I start importing, 12% run time I got an error msg: Unspecified error Report ID 0x8004138d(5005). I have 100GB free space and 1min 35 sec have been captured?
Anu suggestions?

rgds Hans Kru
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Ken Berry
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Post by Ken Berry »

Can you tell us exactly what steps you took to import the DVD, please?
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hanskru
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Post by hanskru »

Hi Ken,


In Capture mode I went to Import DVD. Than I entered import DVD Folder and I saw my DVD content to copy, than I pressed Import and the process started till 12% when I got the error message.

Rgds Hans
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Ken Berry
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Post by Ken Berry »

I am guessing, but since you managed to press 'Import' after the Import DVD Folder had finished parsing the DVD, that you actually put a cross in one of the little boxes. But can you confirm this?

Interestingly, I just tried this with two different home-made DVDs (both made yesterday, but on different computers). The one made on my main computer works perfectly -- I opened the capture page, selected Import DVD, then on the new dialogue box, selected Import DVD Folder. The program 'parsed' the disc, and a further box appeared with the DVD's structure in it. I clicked in the little box to the left of Title0, the program thought about it for a couple of seconds, then the preview box lit up. I clicked Import and the process began and completed. With the other disc, I got an error message during the parsing process, and it would not proceed beyond that point. Yet that disc happily plays in my stand-alone player and main computer (as well as the one that made it). Go figure...
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Post by hanskru »

Hi Ken,

indeed I put a cross in the box and than pressed import and the process started till 12%.

The DVD was for 1min 38sec captured and I could watch this by checking the file.

I checked the diskspace aagain and there is 100GB free space.

So any suggestions,

best rgds Hans
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Post by sjj1805 »

If its a commercially produced DVD it is probably copy protected.
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Post by hanskru »

Hi Steve,

it is a DVD I made myself thru VS earlier. I tried several times and every time the same error message with 12 % completion

rgds Hans
Trevor Andrew

Post by Trevor Andrew »

Hi

Try copying the disc to your hard drive.

Then import from folder.

Trevor
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Post by hanskru »

Hi Trevor,

I tried first to copy to harddisk and than I got also an eeror nonsequentisl error.
So I tried another DVD I made with VS and than the importing was successful. Apparently something is wrong with the first DVD I tried to import.

Thanks to all who replies
brgds Hans
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Post by lancecarr »

Hi Hans, it certainly looks like the DVD may have some damage either physically or with regards the data written on it.
If it is the only copy you have and you would still like to try to retrieve the contents do a Google for "Isobuster."
It is a free program that can write an iso file to your hard drive of the DVD in question then you can write another DVD from that iso. It will attempt a few methods of compensating for the damaged sectors and is wirth a try.
The end result being a DVD that you can now import from.
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