No Sound in Preview when in Audio View

mvening · Post by **mvening** » Tue Feb 08, 2005 3:45 pm

I have UVS8 and everthing seems to be going fine.

The only problem is that I cannot hear sound when I do a Project Preview when in Audio View. I can see the lights on the panel going up and down, and a rendered file has audio in it, but if I want to use the rubber banding effect, there is no ability to hear it in preview - so therefore I cannot use it effectively.

I get perfect sound using preview when in Timeline view - but that does not allow me to edit the rubber band for my music track or video audio. As soon as I switch back to Audio view I lose the sound.

Any idea? Thanks a lot.

Trevor Andrew · Post by **Trevor Andrew** » Tue Feb 08, 2005 4:01 pm

Hi

I had the same problem about 2 weeks ago. I know that video studio has played sound ok before.

I ended up reinstalling the software.

I think I also had to delete the additional folders to ensure a clean install.

C: Docs and Settings / all users /application data /ulead systems / ulead video studio / 8.0
And
C: Docs and Settings / ‘your name’ / application data /ulead systems / ulead video studio / 8.0

Try a repair from the install shield first.

You will have to install the patches again.

mvening · Post by **mvening** » Tue Feb 08, 2005 5:44 pm

Hey - thanks for the idea.

Tried a repair - no joy.
Tried a resinstall (including deleting the directories you mentioned) - no joy.
Tried a deinstall (including directory delete), plus reboot - no joy.

At my wits end! This is the only reason I updgraded to version 8 - for the rubber banding ability. I do hope that there is a solution out there.

Thanks for any help.

BrianCee · Post by **BrianCee** » Tue Feb 08, 2005 10:02 pm

mvening,

Is your problem only in project playback mode in the audio view - can you hear audio in 'Clip' playback mode in the audio view.

If the answer to that is yes then when in the audio view look up the left side of the preview screen at the sliders and the track selection icons (film reels, microphone, musical notes) - between the vertical slider and those icons are pictures of loudspeakers - one for each track - clicking on a loudspeaker mutes or enables sound on that track. Sound is enabled when there is a series of curved lines radiating from the front of the loudspeaker and muted when you can only see a plain loudspeaker. try clicking on those loudspeakers.

mvening · Post by **mvening** » Tue Feb 08, 2005 10:27 pm

Thanks for the suggestion BrianCee - really appreciate it.

I can indeed hear the audio when I select it as clip in Audio View, but of course the little rubber bands disappear and it just plays the 'raw' audio clip.

When I go back to Project, rather than clip, the rubber bands come back but no audio.

I have triple checked all the mute/unmute options as you suggest, and there are the comforting little radiating lines on everything - but still no audio. There are the oscillating lights - which even go up and down if I move the slider (with no sound of course!), and a render shows that any editing I am doing (blind) is recorded.

I keep having to flick back and forward to timeline view to 'hear' the edits, but then have to switch back to Audio view to do the next one. Very frustrating!

I finally got through to Tech Support in the States (no answer in the UK) and they suggested a deep deinstall (from their website Technical FAQ) which I have completed, but still no joy.

What a frustration! Any further thoughts out there?

Trevor Andrew · Post by **Trevor Andrew** » Wed Feb 09, 2005 9:18 am

Hi mvening

As I said earlier I had this problem.
I remember trying all the reinstall options for VS 8, eventually I reloaded my pc’s audio driver, think that came with the motherboard, and also uninstalled / reinstalled my graphics driver.(ATI all in wonder )
It started working eventually but don’t know which option did the trick, sorry.

All the Best Trevor

mvening · Post by **mvening** » Wed Feb 09, 2005 11:58 am

Hi Trevor

Thanks for your encouragement. I, too, am hoping that it will come back.

I did try reinstalling all my drivers - video, audio and even the VIA 4in1 thing. But still no joy.

I did hear of a similar problem once with TMPGEnc where you had to assign a higher priority to DirectShow filters within TMPGEnc in order to get sound when creating an mpeg file. Can't find anything similar with VS8 options, but as you can see, I am now getting desperate!

I will keep trying Ulead support, but any further ideas would be most welcome.

I am going to try an install on an old pc to see if I can at least get it to work - I am beginning to doubt that I ever saw it in the first place!

Mark

mvening · Post by **mvening** » Wed Feb 09, 2005 1:05 pm

Installed it on an old WinME machine and it works. The machine is slow and old and so any preview is choppy and stuttering - so not much use for serious editing, hence the reason for wanting to use my WinXP machine.

Therefore there must be a problem somewhere with my drivers when it comes to project preview in Audio view.

I will keep trying everything I can think of, but any bright ideas out there would be most welcome.

Thanks - Mark

mvening · Post by **mvening** » Wed Feb 09, 2005 1:19 pm

Sussed it!

I remember installing a copy of the K-Lite Codec pack last week in order to get a rogue mpg file to play back in Media Player (which it did).

I uninstalled this Codec Pack and tried again and Bingo! everything working fine.

Have no idea as to which of the codecs in the pack was causing the problem, but at least it is going again.

I don't know if this stimulates any techies out there to find out why (or which) codec from the pack is the cause of the problem, but if you find out then let me know.

Thanks to all who contributed to helping me with this.

Mark

THoff · Post by **THoff** » Wed Feb 09, 2005 7:40 pm

You don't necessarily need to uninstall the entire codec pack, you can either unregister the specific codec that is at fault, or give it a lower priority to let another codec that can handle the same audio format decode the audio.

You can use GSpot to find out which codecs are used by a particular media file, and which other codecs, if any, are also capable of handling that format. In Control Panel -> Sounds and Multimedia -> Hardware -> Audio Codecs -> Properties -> Properties, you can reorder the codecs.

thecoalman · Post by **thecoalman** » Wed Feb 09, 2005 8:00 pm

mvening wrote:Sussed it!

I remember installing a copy of the K-Lite Codec pack last week in order to get a rogue mpg file to play back in Media Player (which it did).

Never install codec paks they will only cause you grief. Install codecs on a need only basis indivdually.

mvening · Post by **mvening** » Wed Feb 09, 2005 8:21 pm

Thanks guys - am learning loads here. GSpot is a real find.

Haven't managed to discover which of the codecs created the problem, but the Codec pack I installed had the following installed:

* DivX Pro [version 5.1.1] [Decoding]
* DivX Pro [version 5.1.1] [Encoding]
* DivX

MPEG-4 Low and Fast motion [version 4.1.0.3927]
* XviD [version 1.01] [2004-06-05] [Decoding]
* XviD [version 1.01] [2004-06-05] [Encoding]
* 3ivX [version D4 4.5.1] [Decoding]
* 3ivX [version D4 4.5.1] [Encoding]
* Windows Media 7 [version 7.1.0.3055]
* Windows Media 8 [version 8.0.0.371]
* Windows Media 9 VCM [version 9.0.1.369]
* On2 VP3 [version 3.2.5.0]
* On2 VP6 [version 6.2.0.10] [Decoding]
* On2 VP6 [version 6.2.0.10] [Encoding]
* Cyberlink DVD decoder [version 5.0.0.1130]
* Ligos Indeo XP [version 5.2820.15.58]
* Intel Indeo [version 4.51.16.2]
* Intel Indeo [version 3.24.15.03]
* Intel I.263 [version 2.55.1.16]
* huffyuv [version 2.2.0]
* MS MPEG-4 [version 4.1.0.3927]
* Ligos/Elecard/MainConcept MPEG-2 demuxers & decoders

* Fraunhofer MP3 DirectShow decoder [version 1.9.0.311]
* LAME MP3 Encoder [version 3.96]
* WMA DirectShow decoder [version 8.0.0.4487]
* AC3 DirectShow decoder [version 0.70b mod]
* AC3 ACM decoder [version 0.7]
* Ogg Vorbis DirectShow decoder (CoreVorbis) [version 1.0b5]
* AAC DirectShow decoder (CoreAAC) [version 1.0b9]
* MusePack DirectShow decoder [version 1.0.0.3]
* Voxware DirectShow decoder [version 1.0.0.12]
* Monkey's Audio DirectShow decoder [version 1.00]

* Ogg Vorbis DirectShow filters [version 0.9.9.5]
* Matroska DirectShow splitter [version 1.0.2.3]
* DirectVobSub (vsfilter) [version 2.33]
* Matrix Mixer [version 0.30b]
* SHOUTcast Source [version 1.0.0.1]
* Morgan Multimedia Stream Switcher [version 0.9.9]
* DivX Anti-Freeze [version 0.4]

I know it wasn't the DivX5 as I have reinstalled that one and everything still works.

If i discover which one caused the problem then I will post it here for future reference.

Thanks again - Mark

auntiejudyjudy · Post by **auntiejudyjudy** » Thu Feb 10, 2005 5:04 pm

Regarding trying to find out which codec is creating problems, I use the "codec_sniper.exe" tool which I downloaded from the net. This is right up there with the GSpot tool in terms of finding out where problems are. Can't remember where I got the tool but I do get a lot from the Doom9.net web site.

thecoalman · Post by **thecoalman** » Thu Feb 10, 2005 6:33 pm

http://www.videohelp.com/download/codec_sniper.zip

Be careful how you use it, it can just as easily break things as fix them.