VS10: Did I lose all my work?

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rcurzon

VS10: Did I lose all my work?

Post by rcurzon »

Using advice from VS8 days... I used VS10 to build my MPG parts of a DVD. Then I emptied my timeline, and went to Share tab, Create Disc.

I spent a half hour collecting MPGs, trimming, chosing menus, inserting chapters in each one, and just when I was done... I hit escape... evidently, "oops" is what you say when you do that.

No trace of the work I did seems to be left, is that right? Any way to prevent this disaster other than removing the ESC key plastic cover ;-)

tx
Richard
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Re: VS10: Did I lose all my work?

Post by PeterMilliken »

rcurzon wrote:Using advice from VS8 days... I used VS10 to build my MPG parts of a DVD. Then I emptied my timeline, and went to Share tab, Create Disc.

I spent a half hour collecting MPGs, trimming, chosing menus, inserting chapters in each one, and just when I was done... I hit escape... evidently, "oops" is what you say when you do that.
Richard, it certainly sounds like it is gone forever.

Your description of your process however is somewhat questionable. I have been on this forum since the "VS8 days" and don't recall any recommended work flow that matches what you describe. The recommended workflow is to do all your editting (collecting MPGs, trimming) and then save that as a project - this is the edit phase of your job. Some people then "Share" the results to a single MPG file (see the "Create Video File Phase" in the Recommended Procedure Post at the top of the forum). Then they create a new project which they then use the single MPG file and create menus/chapter points etc.

Personally I deviate from the recommended procedure at this point and create a new project and just insert the project that contains my edit output i.e. I don't create a separate MPG file. I create/add the menu/chapter points during this phase (and to this project). I never burn directly to disc at this point, I always do a "Create DVD folders" and "Create disc image file".

I save this "project" as a separate file (usually appended with the name of the project and the word "menu" - to separate it from the project file that contains the assembled avi, transitions, images, sound etc). This allows me to archive all the source files and the two project files to DVD(s) (using "Image for Windows") for later recall and possible edit/change of the originals.

Hope this makes sense :-) If it doesn't then please read the "Recommended Procedure" post carefully (read it anyway - it contains much more than I have included here! :-)) - I believe that you will see where you have "gone wrong" from perusing that post carefully.

Peter
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Post by Ken Berry »

Regardless of the work flow, I have just experimented by starting a new project with empty timeline. Then I click on Share > Create Disc > DVD. I insert a couple of DVD-compliant mpeg-2s I have recently created as part of another project. I then build my menus etc. Then I hit 'Esc' and unfortunately, it is as Richard says -- gone, kaput, nada, goodbye!!

Mind you, I am not sure why he pressed Esc at this point anyway. IIRC, there is no command in VS requiring an Esc in the burning module. If, instead, you click Close, the the burning module closes and, hallelujah!, it automatically saves your work, so that when you reopen the burning module, it can resume where you left off, with all menus etc intact.
Ken Berry
jchunter

Post by jchunter »

Well, shame on Ulead for creating yet another new user trap. It would take a software developer just a few minutes to write the code to put up a dialog box to notify the user that it was about to toss away the user's entire modified project and give him the option of canceling the operation.

This is really inexcusable!

Double shame on Ulead for not putting the new release software out for real users to hammer on for several months prior to release.
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Post by PeterMilliken »

jchunter wrote:Double shame on Ulead for not putting the new release software out for real users to hammer on for several months prior to release.
Good point John - they could have released the "trial version" and withheld actual sales for the 30 days.

Although given their record on (apparent) testing of fixes for previous versions (the daylight saving bug springs to mind) it is probably best that they don't attempt any quick fixes! :-) I think we are really probably better off with their buggy first efforts after all :-)

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Post by sjj1805 »

In fairness to Ulead and other software manufacturers.
Over the years I have written several networked programs for my workplace and I would test them rigourously trying to think of every wrong move that the users might do and set a trap for it. I would also grab hold of the most computer illiterate person I could find an sit them down in front of a computer and watch them struggle so that I could make it more user friendly and prevent illegal entries or system crashes.

Despite all of that whenever it was released to the work staff someone somewhere would still manage to find a loophole or do something unexpected.

Murphys Law "If it can go wrong it will go wrong."

I suggest that rcurzon submits a tech support form to Ulead about it so that they will be aware and be able to do something about it.
Trevor Andrew

Post by Trevor Andrew »

Hi All

I do not think it is just Version 10.

I have just tried with VS 9 and pressing Esc closes the burner window, all your work, your menu’s and videos gone.

Its probably the same with other versions as well.

May-be Richard is the first to hit Esc.

Trevor
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Post by sjj1805 »

I have today submitted the following to Ulead via their tech support form:

May I bring two items to your attention identified by various members of the user forum.
1. The ESC on the keyboard needs to be 'trapped' because accidentaly pressing it appears to cause all of your current work to be irretrievably lost
http://phpbb.ulead.com.tw/EN/viewtopic.php?t=13465
This appears to be an across the board issue with all/most Ulead software.

2. Several members have reported that they are unable to capture via their Hauppauge TV cards (Various models) using VS10.

Regards
Steve Jones - Tutorials Moderator.
jchunter

Post by jchunter »

Steve,
Most software developers try to think of all the things that could go wrong but experience has shown that the original coders are the worst possible testers because they unconsciously operate their code in the very modes that they wrote the code to handle.

Good software development organizations have a Quality Assurance program where they round up a bunch of non-developers who try their best to break the product before it ships. The very first thing they do is to beat on the keyboard and mouse in every program state to make damn sure that the product doesn't go belly-up in response to an unanticipated user input. After the MANY, MANY bugs are fixed, it is run through the QA process again to make sure that the fixes haven't broken something else. Then it gets shipped.

Good SD orgs also maintain a close working arrangement with their users, which is essential to make sure that the product meets the user's needs - not just what the developers think they need. A good Tech support operation is usually able to funnel user requirements to the developers.

Ulead has shown me over the last 4 years that it is not interested in either of these very necessary product development phases.

I don’t yet have my boxed version of 10+. I would be delighted to be proven wrong. I would be very pleased to rewrite the RP if 10+ has eliminated all the new-user traps. For example, when you put a DVD-compliant video in the timeline and hit Create Disk, does 10+ insist on re-rendering the whole damn thing?
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Post by sjj1805 »

I have received the following from Ulead in response to the message I sent to them shown above.

Thank you for sending us some issues from our Ulead forum. below are my answer for your two inquiries.

For the number 1, the problem seems to be a bug in the program
the other user is right the program automatically saves the work after closing the disc authoring program. The program should work the same thing when closing by the Esc key. We're currently we don't have fix for this problem. Please be informed that I will forward this problem to our R&D department and the related departments in our office so they could come up we the appropriate patch for this problem.

Ulead capture programs normally supports capturing only with the devices that are compliant with VFW(Video for Windows) and Directshow capture driver, and the drivers that are listed in the program's capture plugin (Tools menu>Change capture plugin). The other plugins refers for the specific devices that are having by the most of users based on the inquiries that are sent in our support system and forums.

Also, Ulead may come up to show the patches for some capture devices where our softwares are bundled in the specific device which are using the special capture driver or hardware compression driver which is not normally supported by purchased versions of our softwares. So users could safely remove the bundled program if they decided to upgrade their program into purchased version (in the same version number) due to some limitations in the bundled Ulead program. This is like what happened to some Hauppauge devices where UVS 9 is bundled.
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