Breakdown Testversion

[erna]

Have installed the test version successfully and tried out various features. When pushing the "record" (in german "Aufnahme") button on the tool bar, a complete breakdown occured, the screen went completely blue with the whole screen full of writing, starting with the message "a serious error has occured" (in german "ein schwerwiegender Fehler ist aufgetreten) and then a complete computer system shot down. After a restart the test version cannot be started anymore. We deinstalled the programm and installed it again, same result, still not possible to start it anymore.
Who can help????

[sjj1805]

Firstly you need to complete your system specifications on your profile page.
Then I wouldn't need to ask what operating system you are using.

This is a windows error message.
If you are using Windows XP then enter the following into the
START | RUN dialog box
%SystemRoot%\system32\eventvwr.msc /s
and press enter.
Now check the following two folders
Application
System

You will find a red circle witha white cross inside. Double click to open it and there you will find a link
http://go.microsoft.com/fwlink/events.asp.
This link also contains some hidden code apertaining to your error.
Double click and you will then be given more detailed information and possible cures.