Error after update Mediastudio 7.0 to 7.3

Germanguy · Post by **Germanguy** » Thu Apr 13, 2006 11:55 pm

Hi!
After online purchase of MSP 7.0 I've updated to 7.3
Sincen then I alway get the following error message when I start video editor:
procedure entry point ?vxAPPLYbegin@cuteffect@@qaepaugeteff@@k@z could not be loaded in the dynamic library ufctxeff.dll

I'm running W2K w/SP4.

Help would be appreciated ;)
Thanks a lot!!! :)

Devil · Post by **Devil** » Fri Apr 14, 2006 10:17 am

Two possibilities:
1. Is it a German version of 7.0 and, if so, is the 7.3 SP valid for the German version?
2. The garbled stuff recalls Happauge hardware, which has nothing to do with MSP. Perhaps there is a conflict?

I would suggest you uninstall all video software and drivers and try again, loading MSP first.

Germanguy · Post by **Germanguy** » Fri Apr 14, 2006 12:45 pm

[quote="Devil"]Two possibilities:
1. Is it a German version of 7.0 and, if so, is the 7.3 SP valid for the German version?
2. The garbled stuff recalls Happauge hardware, which has nothing to do with MSP. Perhaps there is a conflict?

I would suggest you uninstall all video software and drivers and try again, loading MSP first.[/quote]
Both (MSP & update) are english version.
At least that's what I can remember ... :o)
MSP download is NV_msp7_ve_e.exe
Update download is msp7_sp3_e.exe
_e <- this should also indicate that they are english version.
I did an experiment and renamed all ufctxeff.dll to ufctxeff.ldd
(I have an expired tryout of MSP8 and valid tryout videostudio 9).
Running MSP7 under this it said that it can't find ufctxeff.dll.
After this I renamed only ufctxeff.dll in the MSP7 folder.
And here we are again .. ?vblabla could not be loaded in the dynamic library ufctxeff.dll
One thing I didn't tell: error message comes in geman language.
I got the english text from another -- english speaking -- guy alone in the dark just like me ... :D
The difference in the error message might come from geman version of the library loader.

Reactor · Post by **Reactor** » Sun May 28, 2006 2:12 pm

I have the video edition (VE) of version 7 as well, and service pack 3 kills it in the exact same way... except in english. I've emailed tech support, but I'm not expecting to see the issue solved...

Anyone have any ideas?

DarrenD · Post by **DarrenD** » Sun May 28, 2006 6:13 pm

Before updating to MSP 8 Full I used to have MSP 7 VE DVD Edition. This was a cut down version supplied with an ADS Pyro 1394 card. I believe it is a higher spec version than the VE Edition. I found that the SP1 worked on it but not 7.2 or 7.3, in both these cases I completely lost the MPEG-2 encoding options and could only create a VCD file!

Try the SP1 update but not the 7.2 or 7.3 ones.
Hope that helps
Darren

Reactor · Post by **Reactor** » Mon May 29, 2006 4:56 am

That works, but I'd like to be able to use the 3rd service pack.

heinz-oz · Post by **heinz-oz** » Mon May 29, 2006 5:44 am

SP3 is only valid for the full version of MSP 7. A bundled SE/VE version may not not be considered a full version, sorry.

Reactor · Post by **Reactor** » Mon May 29, 2006 9:15 am

That seems a little silly to me, considering VE is a full (cut down) version. Just because it's cut down it can't have its bugs fixed? That's pretty bad for those who got it bundled with something else.

DarrenD · Post by **DarrenD** » Mon May 29, 2006 9:26 am

My thoughts exactly, it was disheartening to find I couldn't get SP3 but then 7.1 did enough for me. When factoring in the original bundle price I guess it wasn't a bad deal.
What annoyed me most was the installation of SP3 went through OK and then knackered my setup. I was more annoyed about that.

Reactor · Post by **Reactor** » Mon May 29, 2006 12:16 pm

It's pretty obvious the patch doesn't work because someone mucked something up with it, and not because VE is a cut down version.

And here's the thing- why would I choose to upgrade to version 8, if Ulead can't even get their patches working? I'm a big Ulead fan, so I'm a little surprised to see there's been no effort put in to fix this simple issue. Version 7 is still listed as a non-discontinued product, so I hope something can be done.

Devil · Post by **Devil** » Mon May 29, 2006 1:07 pm

Reactor wrote:It's pretty obvious the patch doesn't work because someone mucked something up with it, and not because VE is a cut down version.

And here's the thing- why would I choose to upgrade to version 8, if Ulead can't even get their patches working? I'm a big Ulead fan, so I'm a little surprised to see there's been no effort put in to fix this simple issue. Version 7 is still listed as a non-discontinued product, so I hope something can be done.

I'm sorry, but do you have your head in the ozone layer? MSP7 IS a discontinued product. If you go to their web site, you will find ONLY MSP8 for sale. It is very rare for any company to have more than one version of a product for sale at any one time (other than cut-down versions).

If you go to the update site, it states very clearly that

Service pack is for use ONLY with the full version of Ulead® MediaStudio Pro 7.

It is not a question that "someone mucked something up with it". That is a stupid remark. It was written specifically for the full version only because it contained new features that were incompatible with cut-down versions and which require a licence which cut-down users have not paid for.

It would not be reasonable to produce new SPs for an obsolete software, would it? That is not the same as continuing to offer after-sales service, but you must remember that most of the power users who pay the full price have already upgraded to the superior MSP8.

So, please, can we have a bit of reasonable thinking?

Reactor · Post by **Reactor** » Mon May 29, 2006 1:41 pm

I'm sorry, but do you have your head in the ozone layer?

No, I don't. Firstly, on one page it says, "(NOTE: Update patches will NOT work with trial versions.)" So, when they're talking about MSPro only working with the full versions, they're talking about trial versions not being able to be patched. Secondly, please look here- http://www.ulead.com/tech/phasedout.htm and you'll note that MSPro 7 isn't listed as being phased out. Or at least, it certainly reads that way!

It would not be reasonable to produce new SPs for an obsolete software, would it?

Assuming it was at the time, yes. But at the time, it wasn't. But even if I assume you're correct in what you're saying, someone should pull Ulead up on not fixing bugs in their software, and not making it perfectly clear to everyone that the patch kills MSP7VE. How many people have, as you put it, not been 'reasonably thinking' and killed their copy of the program?

...but you must remember that most of the power users who pay the full price have already upgraded to the superior MSP8.

I don't mean to sound insulting, but that doesn't help this situation at all. Lots of people still use this version (and I believe some people even paid for it at some point, whether on its own or bundled) and there really is very little that's stopping it from working. I don't believe it'd be hard for Ulead to make a quick ajustment to the patch so people can use the program as it was intended to be used.

Post by **Ron P.** » Mon May 29, 2006 1:54 pm

Reactor wrote:It's pretty obvious the patch doesn't work because someone mucked something up with it, and not because VE is a cut down version.

And here's the thing- why would I choose to upgrade to version 8, if Ulead can't even get their patches working? I'm a big Ulead fan, so I'm a little surprised to see there's been no effort put in to fix this simple issue. Version 7 is still listed as a non-discontinued product, so I hope something can be done.

MSP7 is discontinued as in Ulead no longer offers it for sale. You can however find a handful of retailers that still offer this version for sale, at the full price tag of around $400 (US). If you have an SE version you may qualify for the upgrade to MSP8, which is around $199 (US). Now I don't think it takes a rocket scientist to figure out which is the better buy.

MSP7 so far has not been listed as a Phased-Out version. Simply meaning that you can still get the updates, and SPs through Ulead's website. However the majority of the fixes are written for the software that people have paid for, not freebies. For any company to continually give away their products would be a financial disaster.

I currently have MSP8, which I was able to purchase at the upgrade price, because I had MSP7 VE ( a freebie). I considered MSP7VE as a non-expiring trial version. I could use it to create video files, that rendered to DV/AVI, and use another program to create my DVD...

Ron P.

Reactor · Post by **Reactor** » Mon May 29, 2006 2:50 pm

I can get version 8 at the upgrade price (and there's no disputing that's an amazing deal) but the point still stands- if you're going to have patches sitting around the place, why not make a small adjustment so people can use the program as it was originally intended to be used? Don't Ulead have any pride in their work? Ulead did give MSPRO7VE away for free, and being someone who has supported Ulead by purchasing other products, I'd like to see version 7VE working as it should. I don't think I'm being unreasonable in hoping for that.

I'm not really interested in what you consider VE to be... a non-expiring trial or whatever (that's simply your opinion). And, I'm not a complete idiot in the sence that I think Ulead are going to turn around and bother making the adjustments, just because I've said something on a forum (though I cling to hope anyway

But it'd be nice, considering they're still offering technical support for the program... and maybe, just maybe, one of the Ulead guys will read this and say, "Hmmm, we'd better not have this happen again." and actually try and avoid it for when they release a VE edition in the future. I'm sure those people who wind up using a VE edition in the future will actually appreciate that.

heinz-oz · Post by **heinz-oz** » Mon May 29, 2006 10:27 pm

Reactor wrote:I can get version 8 at the upgrade price (and there's no disputing that's an amazing deal) but the point still stands- if you're going to have patches sitting around the place, why not make a small adjustment so people can use the program as it was originally intended to be used? Don't Ulead have any pride in their work? Ulead did give MSPRO7VE away for free, and being someone who has supported Ulead by purchasing other products, I'd like to see version 7VE working as it should. I don't think I'm being unreasonable in hoping for that.

I'm not really interested in what you consider VE to be... a non-expiring trial or whatever (that's simply your opinion). And, I'm not a complete idiot in the sence that I think Ulead are going to turn around and bother making the adjustments, just because I've said something on a forum (though I cling to hope anyway But it'd be nice, considering they're still offering technical support for the program... and maybe, just maybe, one of the Ulead guys will read this and say, "Hmmm, we'd better not have this happen again." and actually try and avoid it for when they release a VE edition in the future. I'm sure those people who wind up using a VE edition in the future will actually appreciate that.

Version 7VE works as it should on many systems, arguably not on yours. What was the exact problem you had prompting you to get the SP3 patch even though it was not meant to be used with your version?

Is all this ranting about the fact that a given horse is not performing to your expectations? After all, you didn't even pay for it. Try to buy your hardware without this bundled extra and see how much cheaper you can get it. Can you buy a cup of coffe for it? Didn't think so.

Your claim that the patch is mucked up is utter nonsense. It fixed a lot of problems for many a user at the time. If you care to look at my signature, you will find that I still use the version 7.3, that is MSP 7 with the SP3 patch. The, o so improved, version MSP8 does not offer me enough to make the switch yet.

One more thing. At the time when SP3 was released, it was also found by a number of users, that it was best to wipe MSP7 from your system, clear out the registry of anything MSP7, delete the installation folders on your disk to make sure no old temp files may be used by the installer, and do a fresh install with only SP3 added. That seemed to work for all who still had problems after SP3.

Maybe you should try that. And don't blame Ulead for the shortcomings of your VE version, it contains everything that the supplier of your hardware, who bundled it, was willing to pay for. if you buy a Haupauge capture card today, you get MovieFactory 3 bundled with it

great, isn't it? We are on MF version 5 right now. So, in case some of the patches for MF 3 don't work with the bundled version, Ulead needs to fix that?

Get real man. And before you get cracking, no, I do not work for Ulead but I'm a, generally at least, happy user of Ulead programs.