After downloading XL patch, I cannot access PhotoImpact

imanoone · Post by **imanoone** » Wed Apr 12, 2006 11:36 pm

I'm a novice user, almost helpless and need some advice.

I downloaded the XL update pack from the ULead website. Now when I try to open PhotoImpact I get an error message "Procedure entry point UPathIsOnlyPrimitive could not be located in the dynamic link library U32path.dll" When I ran Norton Utilities One Button Checkup it said I am missing these files:editexe.fourier.dll; imageenh.dll; uexiflib.dll.

Is there anything I can do to get access to my PhotoImpact again?
If I download a trial version of PhotoImpact 11, will I lose the photos I have stored in PhotoImpact XL?

I'd appreciate any suggestions you might have for me.

Post by **Ron P.** » Thu Apr 13, 2006 12:32 am

Hi Imanoone, welcome to the forums..

You might try reinstalling PhotoImpact XL, or if you have the disc try doing a repair. Go to Control Panel>Add/Remove Programs, and choose Repair.

To re-install view the 4th or 5th post down:

http://phpbb.ulead.com.tw/EN/viewtopic.php?t=11923

Ron P.

imanoone · Post by **imanoone** » Thu Apr 13, 2006 12:59 am

Thanks for the help. I read the post about reinstalling and tried the search feature on the Tech FAQs. Now my question is, will I lose my already saved images when I re-install?

Post by **Ron P.** » Thu Apr 13, 2006 1:08 am

What image files? Are they located in one of the Libraries? If so you can navigate to C:>Program Files>Ulead Systems>Photo Impact 11>Ulead.dat . All the library files (templates, images etc..) are located under that folder. Copy them to somewhere else on your harddrive.

I always have made it practice when working on my own images, to have a folder setup to save them in, just for when I have to re-install. For example I have a few graphic applications, and I have a folder under My Documents that is specific to each one, like PhotoImpact Projects.

Regards

Ron P.

imanoone · Post by **imanoone** » Thu Apr 13, 2006 2:22 am

Hi Ron. I really appreciate your help. It's comforting to know there's someone out there who's willing to assist a novice like me. I did find the Ulead.dat file and it is empty. With my limited knowledge, I'm assuming that means that all of the pictures/photos/images I've saved in the past are in the "my pictures" file on my computer (which is where I go to access them anyway). I was thinking that they were stored in the PhotoImpact program. I'll work on saving them somewhere else as well.

So much to learn, so little time...

Post by **Ron P.** » Thu Apr 13, 2006 2:32 am

I hope that it does help..

It's comforting to know there's someone out there who's willing to assist a novice like me.

I know this is hard to believe, but we are or were novices too... That's what this forum is all about..Users helping Users...

If you continue to have problems, post back...Good Luck..

Ron P.

imanoone · Post by **imanoone** » Thu Apr 13, 2006 2:50 am

Thanks. I'll keep reading the posts. Most are over my head but I'll learn something, I'm sure. And, I'll keep looking for the wise man named Ron!