Clean reinstallation

calson · Post by **calson** » Fri Mar 31, 2006 11:13 am

Hi
I´m using the trial verision of VideoStrudio 9.0

I've made some test movies to try out the program but I have a problem. I importet som mp3 files to the audio library. Now videostudio runs into a problem as soon as I open the audio library so I have to restart it. Because of this I can't use audio in my movies because I can't use the audio library without restarting the program.

I tried to do a clean reinstallation of the program but the music files are still stored in the audio library.

I used the thread listed below when I made the reinstallation but I coulden't find the filders in point 2 and 5 ({88F92798-59AB-474F-B40D-1EC5F782F7EE})

http://phpbb.ulead.com.tw/EN/viewtopic.php?t=11923

Thanks
Carl J G

calson · Post by **calson** » Fri Mar 31, 2006 1:07 pm

I have now upgraded to UVS9 Full but the problem remains.

Anyone know how to clean the library or another way to make a clean installation?

Thanks

sjj1805 · Post by **sjj1805** » Fri Mar 31, 2006 1:12 pm

The folder mentioned above by calson will be for the full version of VS9
The Trial will be different. If someone has the trial version and are able to follow my uninstallation steps I would be very grateful if you could include the folder information for the Trial version.
I can then add it to the list.

The same request will apply to trial versions of other Ulead products
Media Studio, Movie Factory, PhotoImpact etc.

To find these folder names navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\
Then use the Edit | Find function and search for "LogFile"
(Then repeat with "Find Next" as required)
This will take you to various registry keys where you will easily spot the ones we are looking for.

Thank you in anticipation.
Steve J

calson · Post by **calson** » Sat Apr 01, 2006 12:14 am

The folder is there when the program is installed but acording to your instructions the removal of the program takes place before the manual removal of the folder.

I searched in regedit after the unstall but coulden't find anything conected to the program?

very strange

calson · Post by **calson** » Sat Apr 01, 2006 12:33 am

I can't find the folder C:\Program Files\Common Files\ either.. that's very strange. I'm swedish but I can't find a name that even comes close to that

calson · Post by **calson** » Sat Apr 01, 2006 12:56 am

Is there no way I can clean the library or set it to default without opening the audio library?

sjj1805 · Post by **sjj1805** » Sat Apr 01, 2006 5:02 am

calson wrote:I can't find the folder C:\Program Files\Common Files\ either.. that's very strange. I'm swedish but I can't find a name that even comes close to that

Have you got more than one hard drive and if so is your operating system on drive C
Please complete your system details on your profile page.

sjj1805 · Post by **sjj1805** » Sat Apr 01, 2006 5:04 am

calson wrote:I can't find the folder C:\Program Files\Common Files\ either.. that's very strange. I'm swedish but I can't find a name that even comes close to that

Have you got more than one hard drive and if so is your operating system on drive C
Please complete your system details on your profile page.

calson · Post by **calson** » Sat Apr 01, 2006 9:00 am

Profile updated

I only have one HD and it's not seperated in any way