can't resize scan area

jamiek

can't resize scan area

Post by jamiek »

I have Photo Express 2 on Win XP SP2. In the MiraScan window where I adjust the moving dotted window to decide what area to scan, that moving dotted window won't move or resize. The mouse cursor changes to the resize cursors depending on where the cursor is placed, but nothing happens.

If I single click somewhere outside the box, it jumps to where I clicked and now is a very tiny box.

This happened once before and I somehow got it fixed, but can't seem to fix it now. I tried File->Reset Config, etc.

Any ideas ?
sjj1805
Posts: 14383
Joined: Wed Jan 26, 2005 7:20 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Equium P200-178
processor: Intel Pentium Dual-Core Processor T2080
ram: 2 GB
Video Card: Intel 945 Express
sound_card: Intel GMA 950
Hard_Drive_Capacity: 1160 GB
Location: Birmingham UK

Post by sjj1805 »

Whenever an application calls a scanner, control is passed to the scanner and its associated software.
Have you tried downloading the latest scanner drivers
jamiek

Post by jamiek »

The resize area mysteriously started working again, no idea why, so if it goes bonkers again won't know how to fix it.

I have driver 3424P as my scanner is a 620P which I believe is the latest.