Failed to open DVD Code 0 800408ff(2302)

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dcroal

Failed to open DVD Code 0 800408ff(2302)

Post by dcroal »

When I try and load video footage shot on my sony dvd handycam I get the message above

Can anyone suggest a solution
lancecarr
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Posts: 1126
Joined: Sat Dec 11, 2004 6:34 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: eMachines ET1861
processor: 3.20 gigahertz Intel Core i5 650
ram: 12GB
Video Card: ATI Radeon HD 5400 Series
sound_card: ATI High Definition Audio Device
Hard_Drive_Capacity: 700GB
Location: Taipei, Taiwan
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Post by lancecarr »

Are you connecting the cam to the computer with USB or are you placing the FINALISED disc in the DVD reader of the computer.
What type of disc? -R, +R -RW +RW?
dcroal

Post by dcroal »

I am placing the disc DVD+RW into the DVD drive
lancecarr
Advisor
Posts: 1126
Joined: Sat Dec 11, 2004 6:34 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: eMachines ET1861
processor: 3.20 gigahertz Intel Core i5 650
ram: 12GB
Video Card: ATI Radeon HD 5400 Series
sound_card: ATI High Definition Audio Device
Hard_Drive_Capacity: 700GB
Location: Taipei, Taiwan
Contact:

Post by lancecarr »

Ok, so you are choosing to "Import DVD/VR" and then navigating to the DVD drive.
Then when you select the drive you get the error? OR, are you able to select the drive and see the VIDEO_TS folder and when you select that you get the error?
*As a side note make sure if you have InCD by Nero installed, uninstall it as it tends to take over the DVD reader and not allow access by other programs. Roxio makes a similar product that allows drag to disc, it can be shut down in the system tray.
*Also, make sure you have the latest firmware loaded in the DVD read/Writer.
*Finally (for this one!) the manual of the Sony states that you can transfer an unfinalised +RW contents using the supplied software, that may be so but it is usually more reliable no matter what kind of disc that it is finalised first. Because it is +RW it can always be unfinalised and used again.
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