Unknown error when accesing File

[aqctv]

I get this everytime I start to share a file.
Here's what I have done to try to fix this to nno luck
# Delete the "Ulead VideoStudio 9" folder in C:\Program Files\Ulead Systems\.
# Delete { 88F 92798-59AB -474F -B40D-1EC 5F 782F 7EE} in C:\Program Files\InstallShield Installation Information.
# Go to Start: Run, and input the regedit command.
# Delete the "9.0" folder in the HKEY_LOCAL_MACHINE\SOFTWARE\Ulead Systems\Ulead VideoStudio \9.0
# Reinstall VideoStudio 9.
I even found another { 88F 92798-59AB -474F -B40D-1EC 5F 782F 7EE} key in the registry and deleted that . When I reinstall and run VS 9 it acts like a clean installation except on the right where the video files show up where you can drag them to your time line the ones that I've been using are there so I know I'm missing deleting something . I can reinstall under a different profile and it works great so I know I'm just missing something somewhere
I have XP pro Sp2

[Ron P.]

Did you delete the folder from C:\Documents and Settings\ALL USERS\Application Data\Ulead Systems\Video Studio 9 ?

C:\Documents and Settings\{User Name}\My Documents\Ulead Video Studio
C:\Program Files\Common Files\Ulead Systems

The ones in red can be deleted to do a clean reinstall...

Ron P.

[sjj1805]

The complete procedure for a clean uninstall of videoStudio 9 is the 2nd post down here:
http://phpbb.ulead.com.tw/EN/viewtopic.php?t=11923

Steve J

[aqctv]

Thanks Steve and Ron I was doing everything except deleting C:\Program Files\Common Files\Ulead Systems\ knew I was missing something somewhere works great now