Art Texture Plugin Installation Problems

Jamilah · Post by **Jamilah** » Sun Mar 19, 2006 9:25 pm

I've downloaded art texture from 3 different sites and can't seem to get it to work.

Gives me the following message:
Unable to execute
C:Documents..........\locals~1\Temp\pw1fe~tmp\setup.exe\sms

I had it on my computer before and it worked like a charm.. but I had to format my disk (sob sob)

Post by **VikingAnimations** » Sun Mar 19, 2006 10:22 pm

Download and save the file to your desktop. Make sure you're logged in to Windows as an Administrator... Then run it.

Any more info you can provide would be helpful.

Post by **VikingAnimations** » Mon Mar 20, 2006 12:19 am

What version of Windows do you have? What program are you trying to use the plugin with - PhotoImpact, Photoshop, PSP? When installing ArtTexture, it needs the plugin folder of one of those programs.

Based on what you've told us so far, try this..

Delete that temp folder. Delete the ArtTexture folder in the Program Files folder. Reboot your computer. Make sure you have Admin rights when you log back in. Run the Installation file again.

If you still get an error, please tell us exactly when this message pops up. That is, how far did the installation go? As we can't see what's happening on your PC from here, we need to rely on what you tell us to try troubleshooting.

Jamilah · Post by **Jamilah** » Mon Mar 20, 2006 12:43 pm

Ok, I've tried your first suggestion, didn't work

I did as you told me in your second message, still no luck.

I am using windows XP and Corel PSP 10
The file extract about halfway and then comes up with the message as I showed in my post. When I click OK, it gives me the following message..
Unable to execute the specific command line

Thanks for your help so far

Jamie

Jamilah · Post by **Jamilah** » Mon Mar 20, 2006 2:34 pm

Hi Robert
Me again, lol

I tried again and when I run setup, it can't locate the setup.exe file.

Will keep on trying, I am determine to make this work

Post by **VikingAnimations** » Mon Mar 20, 2006 10:21 pm

I'm puzzled so far...

For added measure, unplug from the internet and disable any security software you may be using, like anti-virus, anti-spyware, and such. You never know...

Jamilah · Post by **Jamilah** » Tue Mar 21, 2006 12:41 am

Got it downloaded now, after two days..lol, but when I try and open it in PSP10, it gives me the following error

Unable to load APSmgart.dll

The file is there, I've checked.

I found someone on the net that had the same problem in 2004, but all is in Dutch and as far as I can see they don't say if they fixed the problem or not, but then again, my knowledge of Dutch is VERY limited

Post by **VikingAnimations** » Tue Mar 21, 2006 12:04 pm

Did you find it in the folder C:\Program Files\Ulead ArtTexture.Plugin perchance? That's where it should be.

Click "Start" and click on "Run." Type regedit and hit enter. Navigate to the folder below... It should hopefully be there.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Apsmgart.dll

There should be two values shown on the right pane of the registry editor:
(Default) REG_SZ C:\Program Files\Ulead ArtTexture.Plugin\Apsmgart.dll
Path REG_SZ C:\Program Files\Ulead ArtTexture.Plugin

Is this what you found?

Jamilah · Post by **Jamilah** » Tue Mar 21, 2006 1:56 pm

It is not there. Any ideas? Thanks for your help so far

Post by **VikingAnimations** » Tue Mar 21, 2006 8:11 pm

I assume "it" means the dll file and the registry entries? If you can provide full details, that will help us out much more here.

Open the Control Panel in Windows and open "Add Remove Programs." Ulead ArtTexture Plugin should be there. If it is, uninstall it.

Reinstall it again, and when reinstalling, make sure you set the plugin folder path to C:\Program Files\...\Paint Shop Pro\Plugins. Click the browse button and navigate to that folder to be sure. Otherwise don't change any options in the installation.

Hopefully this will work this time...

Jamilah · Post by **Jamilah** » Wed Mar 22, 2006 10:04 am

Good morning
Day four of struggling, lol

The ULead Plugin isn't in my list of programs. As I was saying,a friend downloaded it and transfered the files to me (one by one). I am no expert, but I believe he missed out on some files and maybe that is why I can't find anything in the registry or programs.

I think I am going around in circles. The main problem is still extracting the file after I've downloaded it from the ULead site.
I think once I can resolve that and extract the file myself, it should work. I had it before and it worked well.

This takes me back to my original message.

I've started again and downloaded it to C:\Program Files\Corel\Corel Paint Shop Pro X\PlugIns.
I double click on the AT10f (the little box icon) I click run, and then finish.. the file starts extracting and then pops up with the following message:

Unable to execute:
C:DOCUME~1\JamilahC\LOCALS~1|Temp\pwd5~tmp\SETUP.EXE/SMS

When I click OK, it says:

Unable to execute the specified command line!

It must be something in my computer and not the file that is at fault.

htchien · Post by **htchien** » Wed Mar 22, 2006 10:50 am

Why not contact Ulead Tech Support for your problem?

http://www.ulead.com/tech/techsupport.htm

I think it might be an installer problem.

H.T.

Post by **VikingAnimations** » Wed Mar 22, 2006 11:16 am

You say a friend transferred the files to you, but you downloaded it from the Ulead site too?

Don't put the installer file in the plugins folder. If it's still there, remove it. Make a new folder on your C drive and call it "Downloads" and put it there instead.

If it's an installer problem, maybe try this one. It works, just used it a couple days ago. (link removed) Save it to that downloads folder, and just run it.

Jamilah · Post by **Jamilah** » Wed Mar 22, 2006 4:08 pm

Thanks for the replies guys.
It is not an installer problem. I've donwloaded it from different sites.. and I had a friend downloading it. I also downloaded it on my husbands computer. It works on both their computers. So it is definetly something wrong in my computer.

I've contacted ULead support about 3 days ago , but received no reply.

I've also downloaded now from the site Robert gave me and I've used your suggestions. I still get the same message... can't execute, etc

Post by **VikingAnimations** » Wed Mar 22, 2006 4:36 pm

I'm out of bright ideas on this one... Let's hope Ulead Tech Support gets back to you on this.

You say you're running the installer as an Administrator. That's good... Disabled anti-virus software, anything like ZoneAlarm firewall... Other than deleting that temp folder mentioned in the error message, and trying yet again, I'm stumped.