VS Trial - Crash on burning

kingmacman · Post by **kingmacman** » Wed Mar 01, 2006 10:06 am

I'm new to VS9 and have been using the trial version for the last 10 days. I believe that I followed the recommended procedure on the sticky, but I get the serious error ' VS encountered a problem and needs to close' during the final burning stages of my trial project (I still have 12 hours of video to capture & edit, lucky me !). It gets through the stages of creating the VOB file during rendering but keeps crashing during the burning target disc stage after about 4 mins.

I have a new LG 4167B 16x DL Dvd burner, which works fine, and indeed it burnt the temporary .VOB file in DVD Producer Gold 2 (except it was very shaky on DVD playback, which may possibly be interlace problems as there doesn't appear to be many configurable settings in this software)

Do you experienced users have any ideas ?

Post by **Ken Berry** » Wed Mar 01, 2006 11:39 am

Before we go any further, and with your assurances about following recommended procedures in mind, can you absolutely assure us that that you have captured and edited your project and then gone to Share > Create Video File > DVD first to produce your DVD-compliant mpeg-2 file. And then you closed your project, and went to Share > Create Disc > DVD and then built your menus etc and proceeded to burn the disc?

I ask, simply because you say the problem arose during the "final burning stages of my trial project". This could be perhaps understood to suggest you went straight from the project in the timeline to burning the disc, without first producing a DVD-compliant mpeg-2.

kingmacman · Post by **kingmacman** » Wed Mar 01, 2006 11:57 am

Hi Ken,

Thanks for the reply, you and JJ seem to the backbone of the support on this forum. Yes, I did create the MPEG2 compliant file first to ensure that nothing was in the timeline (45 mins or so of encoding, no probs), then created a new project inserted the clip, set the compression to 100% etc... then share/create DVD as the sticky says.

Any ideas, is there a way that I can check the properties of the temp .VOB file that were created to see if there is a problem with it. I did insert a JPEG image and an MP3 track onto the title, would this cause a problem. Following the creation of the DVD menu, I did close it and re-open it following the optional step

Thanks

kingmacman · Post by **kingmacman** » Wed Mar 01, 2006 12:12 pm

Sorry thought I would mention the properties of the movie file clip are:

Size 384Mb
MPEG 2 - Lower Field First
24 bits, 720x576
25 Frames/s
Variable bit rate (Max 8000kbps)

LPCM Audio
48kHz, 16 bit, stereo

GeorgeW · Post by **GeorgeW** » Wed Mar 01, 2006 12:27 pm

kingmacman wrote:Sorry thought I would mention the properties of the movie file clip are:

Size 384Mb
MPEG 2 - Lower Field First
24 bits, 720x576
25 Frames/s
Variable bit rate (Max 8000kbps)

LPCM Audio
48kHz, 16 bit, stereo

Make sure you have "Do not convert compliant mpeg files" checked (hit the little gear icon).

Are you creating a PAL DVD

Also, is the file size you posted correct? Based on the info you posted, the clip could be about 5 minutes -- in which case 45 minutes to encode could be an area of concern...

Did you include any menu background music in your DVD Project? If so, what format was it (.wav, .mp3, etc...)

Regards,
George

kingmacman · Post by **kingmacman** » Wed Mar 01, 2006 12:57 pm

Make sure you have "Do not convert compliant mpeg files" checked (hit the little gear icon).

Yes did that

Are you creating a PAL DVD

Yes

You are quite right the video is 6 mins long, but it was composed of about 18 clips all heavily edited with 2 audio tracks and transitions etc..

Yes I did insert a JPEG picture and an MP3 file as background music at the DVD menu creation stage

Post by **Ron P.** » Wed Mar 01, 2006 1:07 pm

kingmacman wrote:Hi Ken,
then created a new project inserted the clip, set the compression to 100% etc... then share/create DVD as the sticky says.
Thanks

So you:
1. Created a new project.
2. Inserted the clip to the timeline
3. Then went to Share->Create DVD?

That might be the answer there. You should
1. Create a new project.
2. Go to Share->Create Disc /DVD
3. Add Video File

There should not be anything in the timeline/storyboard when you are going to the burn module to burn a disc. You might try that and see if VS still crashes...

Ron P.

kingmacman · Post by **kingmacman** » Wed Mar 01, 2006 1:18 pm

Sorry, my mistake in describing what I did. I did the latter as you suggested, so I'm a bit stumped really.

Post by **Ron P.** » Wed Mar 01, 2006 1:33 pm

Hi,

DVD Producer Gold, does it have any packet writing software? I think it is made by Sonic correct? If there is packet writing with this, it may be causing interference with UVS when VS tries to burn a disc.

You might try burning to your HDD, instead of burning to disc and see if you can do that. Simply uncheck the Create Disc, and click on the drop down arrow to the right to reveal more options:

1. Create DVD Folders <---This one
2. Create ISO file.

Ron P.

GeorgeW · Post by **GeorgeW** » Wed Mar 01, 2006 1:35 pm

Don't add the jpeg background and .mp3 background music, and see if that will burn the dvd to folders on your hard drive...

Regards,
George

kingmacman · Post by **kingmacman** » Wed Mar 01, 2006 2:04 pm

Hi Vidoman and GeorgeW,

I have just tried out both your suggestions, it does crashes at exactly the same point with and without the menu music and JPEG, and it also crashes in exatly the same place under the 'create ISO or DVD folders' when not burning to a DVD as it does when I am.

It passese through the 'Building disc content, Video/audio multiplexing' stage, through the 'finalizing VOB', and crashes at the beginning of 'Building disc content - writing to UDF disc image' at 88% total completion.

Power Producer Gold 2 is produced by Cyberlink, not sure what packet writing is and what I should be looking for in order to ascertain how a conflict could be occuring, but would have thought that the above would mean it wasn't a DVD writer conflict as it won't create the ISO's or Folders on the hard drive when not writing to disc.

kingmacman · Post by **kingmacman** » Wed Mar 01, 2006 3:29 pm

I have tried in vain to star t from scratch, so tried a brand new project with new capturing, following the recommended procedure from scratch.

It still crashes at exactly the smae point as described before, with the same error, the details of the error are:

AppName: vstudio.exe AppVer: 9.0.0.0 ModName: lxdvdparser.dll
ModVer: 1.1.18.109 Offset: 00010e54

Not sure if this is of any help in identifying the cause of the problem.

Am glad I opted for the trial, anybody else suggest a better piece of software to use as I have 12 hours of mini DV video to capture, edit and burn ?

Post by **Ron P.** » Wed Mar 01, 2006 3:48 pm

I hope we are not done yet, VS9 is a great program. It might be that the fix to your problem is addressed in an update/patch. Unfortunately the TBYB (trial) versions don't qualify for them.

One other possiblity is the Windows Installer. VS9 seems to use windows installer and numerous people (including myself) have had problems. I ran down the thread where this was addressed, and the fix that worked for me..

http://phpbb.ulead.com.tw/EN/viewtopic. ... r&start=30

Still thinking and trying....

Ron P.

kingmacman · Post by **kingmacman** » Wed Mar 01, 2006 4:47 pm

Hi Vidoman,

Thanks for sticking by and helping me. I installed the relevant msi.dll file into the directory with VS9.exe file, unfortunately it hasn't made the slightest jot of difference. Crashing at exactly the same spot. This workaround didn't seem relevant to me as I can capture and edit fine, it just seems that I have a big problem in the final authoring stage.

I'm stumped too. It may be helpful if there were some trial video files that you could download from the forum to test out the various problems in order to better diagnose where the fault could be. Just a thought

jchunter · Post by **jchunter** » Wed Mar 01, 2006 7:06 pm

If your source video clips are mpeg2, you could try creating the final video file with "Use Smart Render" unchecked, which forces a more complete rendering and sometimes can fix minor problems.