MF4 is not importing Philips DVD_VR which MF3 does

[lindis]

I upgraded from MF3 to MF4 but lost the possibility to import DVD's generated from my DVD-recorder. The same disc works with MF3 even if the clip sequence presented by MF3 is wrong.
The error message is ID: 0x800408ff(2303)
I tried the patch from the Sticky message but there was no difference.

Going back from the burning section to the add files section has also resulted in several crashes so I really regret the upgrade.

The reason I upgraded was that the import in the MF4 trial version looked better and the new 16:9 option. Now I will go back to the old routine and do importing and editing MPEG2 in Womble, authoring in MF3(or MF4) and fix the 16:9 flag with Editinfo.

/lindis

[maddrummer3301]

Hi,
>>>The reason I upgraded was that the import in the MF4 trial version looked better and the new 16:9 option

It seems like everyone that has installed MF4 trial version previously and then the full version is having serious problems with the full version of MF4.

MD

[lindis]

I installed MF4 on my backup PC with the same error message and I am almost sure I did not install the trial version on that one. The only Ulead product there is MovieFactory 1.0.
I did not install the "sticky patch" in my backup PC because I got a feeling the uninstall/install procedure introduced more problems in the system and it also referred to another error code.

lindis

[ploggy]

please contact email technical support. I think they have an answer to this one.

http://www.ulead.com/tech/suppform.htm

[lindis]

I have contacted Ulead support and, unlike in the past, they came back with a recommendation the day after. Unfortunately it did not solve the problem.
Their answer:

-------------------------------------------------
Kindly remove MovieFactory 4 in the Add/remove programs. After removing the program, go to this location and delete all folders:


"C:\Program Files\Ulead Systems\Ulead DVD MovieFactory 4.0"

"C:\Documents and Settings\All Users\Application Data\Ulead Systems\Ulead DVD MovieFactory\4.0"

"C:\Documents and Settings\[YOUR USERNAME]\Application Data\Ulead Systems\Ulead DVD MovieFactory\4.0"

"C:\Program Files\Common Files\Ulead Systems\DVD"



Once deleted, restart the computer and reinstall the product.

After installing DVD MF4, download and install the 4.04 update found here:

http://www.ulead.com/tech/dmf/dmf_ftp.htm
-----------------------------------------------------

lindis

[lindis]

Right after my last posting I got a new version of the LXDVDParser.dll from the support department and my problem to import PHILIPS DVD_VR now seems to be solved.

I can now open the disc and the first test gave me the whole title in one contiguous mpeg file not divided into segments/chapters as it was in MF3. So there is no need to join the mpeg’s at least in this situation. The file is also accepted as a compliant dvd file that means no re-encoding.

Many thanks to Carlo at Ulead for the quick response!

/lindis

[keithm]

This really is an odd bit of software!

My VR import stopped working after putting the latest update on! Prior to that MF4 would open a DVD +vr, after the update it failed.

Luckily my pc was ghosted so I could restore to a point before the upgrade..