A key error + File contains no video data

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element

A key error + File contains no video data

Post by element »

I purchased and installed the upgrade to MF4 from MF3 (which came bundled with my DVD Instant). Then I installed the 4.04 patch from the website and uninstalled MF3, as I assumed it would be no longer needed. Then I rebooted.

When launching MF4, I get a dialog box saying "A key error". When I click "OK" the MF4 interface comes up. When I attempt to add an mpeg file to a project, I get: "File ... does not contain video data."

The mpeg is DVD-standard, created in Womble MPEG Wizard. It plays fine in Womble and I was able to load it in in MF3, except MF3 said it didn't support Dolby Digital.

How do I fix the "key error" and how do I load this mpeg in?
maddrummer3301
Posts: 2507
Joined: Fri Dec 10, 2004 10:24 pm
Location: US

Post by maddrummer3301 »

Hi,
You can't use the program correctly. It's not going to work properly.

Getting a key error shows a corrupted installation.
Remove all the corrupted programs.
Clean, scandisk and de-frag your harddisk.

Run the windows disk clean-up utility.
Check the harddisk for errors (ScanDisk), this is important.

Then install the program(s).

MD
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