Smartsound problem

GuyL · Post by **GuyL** » Mon Feb 20, 2006 5:52 pm

irhyper2 wrote:SUCCESS!!!!

I went to SmartSound;s WEB site and solved itthrough the forum. Anyone haveing this problem to to this linkhttp://www.smartsound.com/support/answers/print.php?id=499
I followed the directions and it now works fine. Thanks to all of you. Especially you Steve for t aking so much of your time to try and help a Nimrod like me.

Does this link work for anyone else? I can an invalid address.

sjj1805 · Post by **sjj1805** » Mon Feb 20, 2006 6:02 pm

Glad you got it fixed. In the coming weeks I intend to create a "Frequently Asked questions" which I shall place in the Tutorials Section.
I shall include this fix for anyone else who has this problem in the future.

Thank you
Steve J

Trevor Andrew · Post by **Trevor Andrew** » Mon Feb 20, 2006 6:09 pm

irhyper2 wrote:SUCCESS!!!!

I went to SmartSound;s WEB site and solved itthrough the forum. Anyone haveing this problem to to this linkhttp://www.smartsound.com/support/answers/print.php?id=499
I followed the directions and it now works fine. Thanks to all of you. Especially you Steve for t aking so much of your time to try and help a Nimrod like me.

try

http://www.smartsound.com/support/answe ... php?id=499

bop · Post by **bop** » Mon Feb 20, 2006 6:44 pm

trevor andrew wrote:
irhyper2 wrote:SUCCESS!!!!

I went to SmartSound;s WEB site and solved itthrough the forum. Anyone haveing this problem to to this linkhttp://www.smartsound.com/support/answers/print.php?id=499
I followed the directions and it now works fine. Thanks to all of you. Especially you Steve for t aking so much of your time to try and help a Nimrod like me.
try

http://www.smartsound.com/support/answe ... php?id=499

Or the non print version http://www.smartsound.com/support/answe ... php?id=499

irhyper2 · Post by **irhyper2** » Tue Feb 21, 2006 2:10 pm

[
Does thislink work for anyone else? I can an invalid address.[/quote]

Guy L. Here is the link again

http://www.smartsound.com/support/answe ... t&catid=14

I just checked it, and it wroks. The post that solved my problem is the very first post. I was getting eror messages the same as this person. Hope this helps. When you try and uninstall quicktracks through "add/remove, are you unable to do so. Quicktracks was there for me, but showed 0 size, and I got error messges when trying to delete

GuyL · Post by **GuyL** » Tue Feb 21, 2006 2:17 pm

Yes, I didn't realize the "link" type at the begining of the orginal at first. I actually installed the patch for the Quicktime 7 compatibility and that worked for me. So it is now running properly.

Marlene · Post by **Marlene** » Mon May 01, 2006 9:40 pm

Post Deleted - I FINALLY GOT IT!!!!!!!

One problem though. They all show under "all" and none show as "owned" so I can use them.

NEVER MIND - FIGURED THIS OUT TOO.

Man this program is going to be the end of me yet.

Marlene

Marlene · Post by **Marlene** » Tue May 02, 2006 4:06 am

BTW I am still missing those original 7 music files that is suppose to be in the "Full Spectrum" library. Soooo, if anyone can help me out here please do so.

Marlene

Marlene · Post by **Marlene** » Tue May 02, 2006 4:12 am

So help me I give up. Now that I got the "Full Spectrum" files to load under "owned" I have no sound again.

Please somebody - I'm pulling my hair out here now.

Marlene

bop · Post by **bop** » Tue May 02, 2006 4:30 am

Hi Marlene

Have you seen this http://www.smartsound.com/support/answe ... php?id=416

Regards

Brian

Marlene · Post by **Marlene** » Tue May 02, 2006 5:31 am

yes as a matter of fact I did see it and went through the whole operation.

When I initially finished with the suggestions there I had all the music files including "Full Spectrum" under "all" and nothing in "owned". I checked the initial SmartSound file that I had saved and noted that one file was missing from the new download. I copied it over to the new download files and that is when the "Full Spectrum" files went to "owned" but there is no sound. I presume that file that I copied over should come out of the new download file but I am then back to everything being in "all" and nothing in "owned" then.

Marlene

Marlene · Post by **Marlene** » Tue May 02, 2006 7:27 pm

Well I'm back today trying to sort this VS program out.

As I previously said after running the stuff that Brian mentioned above I decided today to run the link that Steve posted in about the second post on this thread backing up the files before doing so.

Would someone be so kind as to check your libraries file and tell me if you have what I have.

Post by **Ken Berry** » Tue May 02, 2006 9:19 pm

Well, I certainly have those three, but, from the point of view of a VS install, I also have Full Spectrum 22K.sdx, Full Spectrum 44K.SDI and Full Spectrum 44K.ICO, plus one labelled Full Spectrum.SDX -- though I suspect this latter relates to another editing program which also uses SmartSound and installs Full Spectrum as the sample library. (I also have a variety of SmartSound discs which I have installed and which have their own SDX and ICO files in this library.)

Marlene · Post by **Marlene** » Tue May 02, 2006 11:50 pm

Ken Berry wrote:Well, I certainly have those three, but, from the point of view of a VS install, I also have Full Spectrum 22K.sdx, Full Spectrum 44K.SDI and Full Spectrum 44K.ICO, plus one labelled Full Spectrum.SDX -- though I suspect this latter relates to another editing program which also uses SmartSound and installs Full Spectrum as the sample library. (I also have a variety of SmartSound discs which I have installed and which have their own SDX and ICO files in this library.)

Sooo it would seem that I am missing some important file extensions. I wonder what happened to them and if I can find them someplace without going through the whole operation again? I'll do a search on my hard drive.

The SmartSound disks that you have are those additional music files you bought from Ulead?

Marlene

sjj1805 · Post by **sjj1805** » Wed May 03, 2006 1:20 am

Your Smartsound library files are here:
C:\Documents and Settings\All Users\Application Data\SmartSound Software Inc\Sound Files

The Libraries are here:
C:\Documents and Settings\All Users\Application Data\SmartSound Software Inc\Libraries

Sorry I cant post any screen shots because the would be meaningless to you as I have several extra smartsound libraries installed.