Audio Problem

OBlue · Post by **OBlue** » Sat Feb 18, 2006 9:48 pm

Hi,
This kind of has something to do with VS9, and I need to fix my problem before I buy it.

I bought a a video grabber made by Linxcel about a month and a half ago. The problem is this: when I transfer video to my computer, the visual works great, but the audio... is not there!

My warranty has expired for the grabber (3 days! What a joke), and I would be happy for any info I could get. Thanks,
Trevor

OBlue · Post by **OBlue** » Sat Feb 18, 2006 10:01 pm

Oops, probably should tell you what kind of video camera I have...

JVC GR-AXM341

Post by **Ken Berry** » Sat Feb 18, 2006 10:38 pm

It would also be essential to know exactly how you have your camera connected to the device. I see from the website, that the Linxcel device you have has both S-video and the red-white RCA audio composite plugs plus the yellow RCA for video if your camera or source does not have S-video. If by chance you are connecting only to your camera's S-video jack, you need to know that S-video only carries the video stream and no audio. So you have to connect the grabber also to the camera's composite output jack or jacks if it has stereo sound. From what I can see, both video and audio would then be carried to the computer via USB. However, I can't quite make out the small photo on the site, and it seems as though there may be a separate black plug beside the USB plug. If so, then this is likely to be a standard stereo plug which would carry the audio, and it would probably need to be plugged into your computer's LINE-IN jack.

tyamada · Post by **tyamada** » Sat Feb 18, 2006 11:59 pm

I looked up your device and the audio output is a phone jack that must be connected to your audio card's line input as Ken suggested.

lizard · Post by **lizard** » Sat Feb 18, 2006 11:59 pm

I have the same problem , I am trying to copy my video home movies to DVD , but no audio comes through - settings appear to be correct . When I use Windows Moviemaker the audio comes through ok ..... but I can't use that for DVD quality .

sjj1805 · Post by **sjj1805** » Sun Feb 19, 2006 1:11 am

If you've connected the leads correctly as mentioned above by Ken but you still do not get sound it is possible that you have not got the correct setting in the windows volume control.

1. Right click the volume control icon in the taskbar (next to the time at bottom right corner of your computer screen)
2. Select "Open Volume Control"
3. Select Options, Properties
4. Now click the little circle that says adjust volume for recording
(Playback is selected by default.) then the OK button.
5. Because your sound is coming from the Line In on your sound card, tick the box below that column.
6. Adjust the volume slider for that column.

Regards
Steve J

OBlue · Post by **OBlue** » Sun Feb 19, 2006 2:18 am

This "phone jack" receptacle is not on my video camera... where is it?

sjj1805 · Post by **sjj1805** » Sun Feb 19, 2006 2:31 am

OBlue

OBlue wrote:This "phone jack" receptacle is not on my video camera... where is it?

Click the following link and turn to page 15.
http://books.jvcservice.com/download/44 ... /25882.pdf

Regards
Steve J

lizard · Post by **lizard** » Sun Feb 19, 2006 4:12 am

set the audio properties as you said , but still no audio ?

OBlue · Post by **OBlue** » Sun Feb 19, 2006 5:06 am

sjj1805,
Thanks, but I don't see what that has to do with my problem? I am trying to get the audio to my computer, not my T.V.

maddrummer3301 · Post by **maddrummer3301** » Sun Feb 19, 2006 7:20 am

>>I am trying to get the audio to my computer, not my T.V.

THAT'S RIGHT!!!
DON'T SEND THE AUDIO TO THE TV.
SEND THE AUDIO TO THE COMPUTER SO YOU CAN CAPTURE IT.
USE THE SAME AUDIO LEADS THAT WOULD CONNECT TO THE TV, JUST CONNECT THEM TO YOUR COMPUTER/CAPTURING DEVICE INSTEAD OF THE TV.

MD

OBlue · Post by **OBlue** » Mon Feb 20, 2006 12:52 am

maddrummer,
that's exactly what I'm doing. I'm going to try something though

OBlue · Post by **OBlue** » Mon Feb 20, 2006 6:18 am

All right my problem has been fixed. Thank you all for your help, and happy editing!

sjj1805 · Post by **sjj1805** » Mon Feb 20, 2006 9:48 am

OBlue
Are you going to keep us in suspense or share with us what the final answer was?

Regards
Steve J

lizard · Post by **lizard** » Tue Feb 21, 2006 12:52 pm

yes , I need to know how you fixed your audio too.