Preloaded Problems

Cogs · Post by **Cogs** » Wed Feb 15, 2006 11:34 pm

I can only apologise if this has been talked about before.

I'm running my pc with VS9, which comes with about ten preloaded clips (video and audio). The problem is that when I want to use one of them, it tells me that it's inaccessable. I've tried tracing it back to the main directory, but to no joy.

Any quick-fix solutions to this, or am I going to have to install the whole thing again?

Thanks for any help you can offer. I'll try to elaborate a bit more if I can.

PeterMilliken · Post by **PeterMilliken** » Thu Feb 16, 2006 2:17 am

If you right-click on the thumbnail of the video file in the Library and select "properties" from the drop-down menu, then you should be able to see where VS9 thinks the video file resides. Use Explorer to see whether it really is there or not.

If the file is not present, then when you right-click it you should be presented with the Relink dialog box(is this what you mean by "inaccesable"?).

If by some strange chance your installation put the video files in an unusual place, you can use Explorer to search your entire hard drive to see whether the files are actually there somewhere - and "relink" to them when you find them. If they don't exist then I guess a re-install is in order (how did you get your VS9? Download or in a box?).

Peter

Cogs · Post by **Cogs** » Thu Feb 16, 2006 1:15 pm

I have tried that, and it does reside there. It's not needing relinked. I've had to relink clips before and I know that's not the problem. I've went into the file and found it, it's not playing from there either (codec issue, tried website, and there is no solution to it yet).

So it looks like a complete re-install is in order? Incidentally, my VS9 came in a box. That was after I trialed VS8 and liked it, so I bought the VS9.

Thanks for the help.

Black Lab · Post by **Black Lab** » Thu Feb 16, 2006 2:06 pm

If you have the box version than I would at least try the Repair function first. Put your VS install cd in your drive and choose Repair (I'm working from memory so the terminology may be different). Beats a complete reinstall - if it works

whoppke · Post by **whoppke** » Thu Feb 16, 2006 3:02 pm

I had to do a repair. Click on Start/Settings/Control Panel/Add Remove Programs/ULead Video Studio 9/Change Remove/ .. It may ask you to insert the Program Disk which is Disk 1 in the box. Follow the prompts.

Post by **Ken Berry** » Thu Feb 16, 2006 8:46 pm

I wonder if the clips you mean are animated ones (the bee flying over a wood, for example)...? If so, they require the Indeo codec to play -- though I thought that was included in VS9. I ask because with VS8, I had a similar problem with those specific clips that came with the program, and found that for some reason the Indeo codec was not installed or had become corrupted or something (I had not then 'discovered' GSpot or Sherlock to check my installed codecs!!) And I actually went and bought the Indeo codec from the Intel site. Then found I should have got it free!!

Cogs -- you might want to do a Google search for GSpot or Sherlock. They are freeware and verrrry small programs which do nothing more than check what audio and video codecs you have installed, who made them and technical information about them. They will also tell you, if they are installed, what might be wrong with them... Very useful,

That way, if this is indeed your problem, you will at least know whether you have Indeo installed.

Cogs · Post by **Cogs** » Thu Feb 16, 2006 10:14 pm

Ken, thanks for that information. It seems to be working so far. Saved me from doing a complete re-install job thankfully.