There is a way: go to Uleads web site (
www.ulead.com) Log in as member (create your account if you dont have allready). Click
technical support. Click
Ulead Technical Service Satisfaction Survey. Fill out the form. There is also a free text field, where you can make your suggestions.
But I agree with you. Its sometimes good to know a workaround so you can do your work and are not fully blocked. (Some of the people here in the forum earn their money with video. For these its most important to have
any solution for a problem, but also if it's just your hobby you surely want to get results.) Very difficult to understand why it last years to build in some simple features in a semi professional product. Like:
16:9 menus Its not that a new mpeg encoder had to be written, since other videos can be encoded allready 16:9. So it should not be so difficult to add a checkbox to the project settings, set some bits in the ifo different and set the parameters for the encoder. There is no really good workaround, since also I can patch the ifo files, the vob files remain wrong, which confuses some players.
Unicode characters Also its possible to have unicode subtitles, I cannot put unicode in buttons or text. Workaround: forget about dws menu editor and use instead PS to generate a background image. But why is there a menu editor?

Why spend half an hour, if the same work could be done within a minute?
Does Ulead know that there exists people outside the USA?