Video Studio 9 hangs with memory error

Moderator: Ken Berry

Post Reply
tinkertoy

Video Studio 9 hangs with memory error

Post by tinkertoy »

After organising all my video into a project, when I run the complete video the system hangs and a messagevstudio.exe application error, The instruction at "0x0b3063dc" referenced memory at "0x0b3063dc". The memory could not be read.

I changed the memory in case that was the problem (lucky to have 2 gig laying around) but the same proble arises. Search the web with no results. Has anyone any ideas what the problem could be. I can run the same on Premiere Pro with no problem.

You may wonder why I also use Video Studio 9, but P'Pro cannot capture HDV from my Sony correctly. :shock:
User avatar
Ron P.
Advisor
Posts: 12002
Joined: Tue May 10, 2005 12:45 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
Location: Kansas, USA

Re: Video Studio 9 hangs with memory error

Post by Ron P. »

tinkertoy wrote: You may wonder why I also use Video Studio 9, but P'Pro cannot capture HDV from my Sony correctly. :shock:
Shhhhhhh.. Don't let Ulead know this they may start charging more :)

I guess I don't have an answer, I did receive that error and found it to be one of my memory sticks. Replaced it and no errors now..

Did you get that error with any other app's like P'Pro? Some app that is demanding as video editing?

I know to find out and narrow down my problem I had to run a memory test progam. It looks as though you have good quality memory. I just have some Chinese brand as one stick that came with the computer, and the second a Kingston.

Regards..

Ron P.
Ron Petersen, Web Board Administrator
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Post by Ken Berry »

I don't know what your problem is either, though like Vidoman, I probably also would have started by suggesting that the message you received is often indicative of a faulty RAM stick. At the very least, it is indicative that Video Studio was trying, and failing, to access a memory address which was already being accessed by another program.

In that sense, the fact that you don't get a similar message from Adobe Premiere is neither here not there, since it would not necessarily be trying to access the same memory address as the other program conflicting with Video Studio. I relatively regularly (once a fortnight) get such a conflict error with a variety of programs, in a variety of circumstances and with a variety of different memory addresses. I have tripled checked my RAM sticks and there is no problem there. So I usually just re-start the program in question and usually the conflict problem goes away. If it doesn't, I close as many programs running in the background as I can. If that doesn't work, I re-boot the computer. At least one of these procedures has always worked so far.
Ken Berry
tinkertoy

Thanks for the reply but...

Post by tinkertoy »

I was a bit worried about the quality of my first 2 sticks of ram, that is why I changed to two stick of High quality ram. I have tried memory checking program but everything resulted in know problems arising.

I did as you suggested, i.e shut down other programs, shut down machine etc but no success. I run some other very memory / processor programs 3D, Photoshop, rendering programs, but never had prooblem with memory address problems before, even with the old sticks.

I am still stuck as Tech support or customer service N E V E R appear to reply to questions. At least Adobe do.
Post Reply