Register Again

jmarkt · Post by **jmarkt** » Mon Jan 23, 2006 11:30 pm

I had to reformat HD and unfortunately didn't save Cool 3DPS 3.5. I downloaded the trial version, assuming I could enter my serial number, but I see no place to do so???

When I attempted to register on line, it told me that number was already registered - yes, it's mine!

Any help or ideas???

heinz-oz · Post by **heinz-oz** » Tue Jan 24, 2006 12:00 am

That's right, you have the program registered and the ULEAD data base knows that you have. You do not need to re-register but you cannot activate another trial version with your old Serial Number.

How long ago did you buy your version and through which vendor? You will have to contact them for a new download link.

I don't want to rub it in or offend you but, if you lost your house keys, would the supplier of your locks give you new ones or replacements free of charge? I'm sorry to say so, you should have kept a back-up copy of your download or the original CD if you bought the boxed version.

jmarkt · Post by **jmarkt** » Tue Jan 24, 2006 12:19 am

I purchased the program from Ulead, on line. They have a record of my Serial Number, but they apparently no longer support that version? I cannot find a link to download it again.

Yes, I should have saved it, but didn't. If I lost the keys to my house, I wouldn't buy another house - I would find the "locksmith" to fix my problem. That's what I'm doing - looking for a "Cool 3DPS locksmith."

Cheers,

heinz-oz · Post by **heinz-oz** » Tue Jan 24, 2006 12:45 am

jmarkt wrote:I purchased the program from Ulead, on line. They have a record of my Serial Number, but they apparently no longer support that version? I cannot find a link to download it again.

Yes, I should have saved it, but didn't. If I lost the keys to my house, I wouldn't buy another house - I would find the "locksmith" to fix my problem. That's what I'm doing - looking for a "Cool 3DPS locksmith."

Cheers,

Point taken

but there is nothing anybody, apart from Ulead of course, could do. The problem is that you cannot download a full version program and only get the activation key. I don't have Cool3D PS and am not sure what is involved. Usually, the serial number or activation key only works for that particular download and not for any other.

Sorry I cannot help you. I was in your shoes once before when I lost my backup copy of the downloaded file for PI XL. Had to buy a new full version of PI 10

just to discover my backup soon after

Post by **Ron P.** » Tue Jan 24, 2006 12:48 am

Hi Jmarkt,

When you first purchased Cool3d PS, do you remember your user name, ie; login information? If so just log into Ulead, go to the page that shows your purchased items and it will have your serial number. Then email ulead for a new download link.

Trying to use a TBYB version and "unlock it" will not work. Once you download a trial version, they keep record of that, and if it is beyond the 30 days, then times up. The TBYB are a little different then the full version. When I first purchased VS8, I was told by Ulead that it is recommend to download the full version and not use a key to unlock a TBYB... That's what I've done since. Once I'm done with a TBYB, and am going to purchase, the TBYB gets uninstalled before installing my purchased one. I also make or order backl-ups for any ESD's...

Ron P.

jmarkt · Post by **jmarkt** » Tue Jan 24, 2006 1:10 am

Thanks, Ron. I'll email them. I was able to logon, as I had a record of that - maybe they'll give me the link.

Thanks again!