A-2166 error on audio files during VS9 install

blitzkow · Post by **blitzkow** » Thu Jan 19, 2006 10:28 pm

During installation of VS9, I encountered this same error on several of the audio files. Some it complained about during the installation, others "appeared" to install ok.

When I go to the Audio/Auto Music tab, I get another error message saying "Please insert the SmartSound Library CD "Full Spectrum 22K" .

The audio files in the demo worked fine.

What's wrong

rguthrie · Post by **rguthrie** » Thu Jan 19, 2006 11:06 pm

blitzkow,

If you have QuickTime 7 on your system, you'll need to uninstall it, then install the SmartSound files. Then go to http://www.smartsound.com/support/updates.html to get the update for QuickTracks (for compatibility with QT7). After that you should be able to reinstall QT7.

Hope this helps,
Ron G.

blitzkow · Post by **blitzkow** » Fri Jan 20, 2006 2:49 am

Thanks Ron,

One thing, how do I install the Smartsound files without reinstalling the entire VS9 product again?

Bruce

rguthrie · Post by **rguthrie** » Fri Jan 20, 2006 6:37 am

blitzkow,

There should be a folder that contains your SmartDownload packs. Go to C:\Program Files\Ulead Systems\Ulead VideoStudio 9.0\SmartDownload and you'll see it there. I recommend that you make a disk backup of all the SmartDownloads and the update packs as well so should you need to ever reinstall you'll have everything already.

Ron G.

blitzkow · Post by **blitzkow** » Sat Jan 21, 2006 12:21 am

I figured out how to do what you had described in your previous reply and now all the music works. Thanks again for your help!!

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