Details:
Capture Device: USB 2.0 High Quality Video Creator, comes with a copy of VideoStudio 6 SE DVD, and audeo RCA's, Uses Crescentec DC-1100 driver and the unit is made by USBgear
PC: Pentium 4, 1.7ghz, 1gig ram, 160gig HD, Geforce 4 MX 4000 64mb ram, Windows XP Pro.
What I Did:
I follow the installation to the letter, and have reinstalled about 10 times now, and have reinstalled the operating system about 3 times, I have tried windows 98 Second edition, Windows 2000 Server, and now windows XP Professional, all systems have been fully internet updated at microsofts website, and no other applications have even been installed. Have defraged the HD, and closed all unnessicary running processes. I have emailed USBgears tech support and they say read the manual, OH that was only the first step that I did, I wish I had thaught of that. I have been trying for 3 months now inbetween work on and off with no luck. Oh yes and I updated to Video Studio 6.02, and did a trial of Version 7 and 8
Problem:
The audio is playing fine, the capture gives no errors, but the video in the preview window is terrible, I mean all i see are blocks huge pixels with perfect sound, it looks like a square jigsaw puzzle, if I hit the capture button still no error and i goes for as long as want then try to preview the file after and still no error but the same terrible quality, I have tried every template available, and changed every driver and setting combination setting that i could think of, I played with monitor settings to high colour, true colour, screen resolutions, screen size etc. I have 3 pc's so I tried it on all of them, thinking maybe i would strike it lucky all different makes, models and speeds, and have spent hours searching the web.
I hope this is enough info
Please help if possible.
