The memory could not be read!

[Zaroy]

Hi,

It is quite often an annoying problem occurs when I am burning disc using DMF4.0. A report to Microsoft was produced first, and then the following error warning appeared:

“The instruction at "0x123456789" referenced memory at "0x00000004". The memory could not be "read"”.

The DMF4.0 was forced stopped and retuned to the original state.

I have read few instructions on other website concerning such error. Because my computer is a new one (HP Pavilion), there shouldn’t be problem in hardware. Moreover, all other application programs work well.

I tried some tricks they introduced (most are arranging the registers), but in vain. Having communicated with the technical support in Taipei, they said cannot re-produce such issue.

There is no any clip corrupt. More frustrating is that I can burn the individual clips or several short chapters (made from the same clips), but I could not burn the “big” chapter (of all these 30 clips) with title, music and effect.

Can someone help? Thank you in advance.

Sincerely Yours,

Zaroy

[Ron P.]

Hi Zaroy,
Even though it's a new machine, doesn't mean that the hardware is alright. I also use an HP Pavilion. Last May I purchased a 512Mb Kenigston memory stick and added it to my system. Well after sometime, and especially when I would edit video I would get the same type of errors. I kept blaming the program. However recently my machine started crashing on various other programs. So I ran a memory test. There's several free ones you can get, just google for them. Guess what, my Kingston card was bad. It threw over 100 errors. I'm currently waiting for a replacement from Kingston.

Long answer for I think you may have a bad memory. Might run a check and see. Wouldn't hurt.

Ron P.

[maddrummer3301]

>>Guess what, my Kingston card was bad

Same here about a month ago.
The chip was a "KVR400/512"
Same symtoms you had then a final failure.

MD

[Ron P.]

Mine is a KVR 333 512.

Kingston has a Lifetime warranty, whew...However to get my replacement I put up my credit card, and they said that if I don't ship them my bad card within 10 days of receiving the replacement they would bill me $129. That is $64 more then I paid for it. Then today I get a call from Kingston and my card is on the dreadful backorder, would be another 3-5 days, (I hope)..

[Zaroy]

Hi,

would you please precise the software of memory test? I want to use Window Memory Diagnostic, but it asks a 3.5 inch floppy slot. You know there is only DVD drive on new HP Pavillio.

THE BEST REGARDS!

Zaroy

[Ron P.]

Hi,

The program I used,MemTest86 also uses a floppy disc to run. The reason is to get an accurate test it needs to run in a shell outside of windows, when the machine is booting up. I do think that with it you can make a boot cd. Just set your CD Rom drive to be accessed on boot up.

Ron P.

[maddrummer3301]

Vidoman,

I just sent my defective chip back. The replacement was a little different with the numbers.
I was very surprised to have a Kingston fail when I would have put less
faith in the other chips.
Shipping back via Fed_Ex was simple (pre-paid).
They scanned the number it, labeled it and done.
(Keep your receipt).

I've always had good performance with Samsung memory.

MD

[maddrummer3301]

Zaroy,

On my HP pavilion laptop using a USB external floppy is picked up by
the bios and you can boot from it. You don't have to purchase the HP
external floppy that connects to the HP port.

When you turn on the laptop look for the bootup options.
You can hit a key and select what boot device to boot from.

You can also set the bios to default to a floppy to boot even it you
don't have one. Doesn't affect the boot process. Not really any slower.
Then when you do have the floppy plugged into the USB port the bios
will use it first as a boot device (provided you have a bootable floppy in it).

Hope this helps,

MD

[Ron P.]

Vidoman,

I just sent my defective chip back. The replacement was a little different with the numbers.
I was very surprised to have a Kingston fail when I would have put less
faith in the other chips.
Shipping back via Fed_Ex was simple (pre-paid).
They scanned the number it, labeled it and done.
(Keep your receipt).

I've always had good performance with Samsung memory.

MD

I agree with that, however the problem I have is that I have to drive about 100 miles to the nearest FedX. So I'm going to have to pay for the shipping. In the county seat where I work the only shipper is UPS. Which I work in a hardware store and we are a drop shipper for UPS. So I'll just package it up and take it to work with me, once I get my replacement chip.

[Zaroy]

Hi,

I am galdjavascript:emoticon(':D')
Very Happy to know that the memory of my computer is perfect. With the Memtest86, I checked the machine by scanning of three-pass, not any error found.

Now, let's go back to my question, anyone has any experience with the trouble of "the memory could not be read"?
javascript:emoticon(':roll:')
Rolling Eyes
By the way, the same clips could be treated easily with InterVideo. But as you know, the notorious feture of InterVideo is that it can not handle the clips a little longer (>50 sec.). Otherwise, the image freezes.

Reagards!!

Zaroy

[sjj1805]

Zaroy

OK back to basics then. Firstly could you complete your system specifications on your profile page so we can see the ins and outs of your system. Following this please detail how you acquired the clips in the first place, source, method of capture, details of the clips AVI/MPG bit rates etc etc.

What did you do after these clips were captured. ie what editing have you performed.

How did you prepare your clips for burning?

Please clarify that the memory problem occurs when you try to burn to a disc. If so what settings are you using, disc type, burn speed, what is the make and model of your DVD writer. Have you updated the burner with the latest manufacturers firmware update.

have you tried to burn to a Hard Drive folder rather than a disc?
If so did the error occur during that procedure (so we can isolate if its a fault with the DVD writer etc.)

Have you checked the Ulead website and installed all the latest patches etc for DVD MF4

[Zaroy]

You can find the info in my profile. Following is the answer for your inquiry one-by-one.

(1) How did you prepare your clips for burning?

My handycam is SONY DVD203. All the clips are downloading to the folder “Picture Package” in my HP computer via associated software. As to inputting into DMF4.0, I think we are using the same way, selecting in folder, dropping in editor page.

(2) Have you tried to burn to a Hard Drive folder rather than a disc?

I encounter this problem in burning to hard drive. If it cannot go to the hard drive, cannot go to the disc either.

(3) Have you checked the Ulead website and installed all the latest patches etc for DVD MF4?

Yes. I also contacted the technical support in Taipei. They cannot re-produce this situation there. THIS IS WHY I WANT TO KNOW IF THERE IS ANOTHER USER FACING THE SAME PROBLEM?

As to the patch, I cannot use it. If I install it, my 16:9 clips will deform to 4:3 when jointing the clips together into a chapter. I have reported this bug to Ulead.

Regards!

Zaroy

[sjj1805]

Zaroy
The following is taken from a review of your camcorder:
http://reviews.cnet.com/Sony_DCR_DVD203 ... ml?tag=nav

Sony includes a USB cable for video transfer; you can also simply drop the DVD into a PC's DVD-ROM drive. The DVD203 lacks a FireWire port, and the included editing software supports only Windows PCs. The supplied composite/S-Video cable lets you connect to a television for playback or to another source for transferring video from analog devices to DVD.

Unfortunately I am not familiar with this type of camcorder, mine is a "digital 8" and connects via firewire, so bear with me as we try to work together through this problem.

Could you elaborate a little further on how you get the clips into your computer. USB is not a suitable method of transfer and so I take it you are placing the camcorders DVD into your DVD writer. Please take it from there.

Steve J

[maddrummer3301]

I wonder it that's the same camcorder that was mentioned in the VS forum
that you have to use the Sony Software to access the camcorder via USB.
It was a proprietory setup and hard to work with.

I think if you record in the 5.1 mode may create a problem unless using a
program that supports the 5.1 audio.

MD

[keithm]

what operating system are you using? I use windows 2000 sp4 and I get this error quite a lot (mostly in music software); a search on the web showed it to be a common error with no real fix.

So did changing your memory moduke fix it?