No props, no themes ??

ronaldoreyes · Post by **ronaldoreyes** » Wed Mar 08, 2006 9:06 am

i wonder if the patch would help in resolving this.... anyone tried ??

michaeltee · Post by **michaeltee** » Wed Mar 08, 2006 3:30 pm

Ronaldo,

The problem is associated with a specific component of the PS4 installer which (for reasons unknown) fails to generate these files at the time of installation. It occurs with certain PC configurations and the only known fix is to physically plug the missing index.smp files into the the appropriate folder of an existing PS4 installtion. The only thing to keep in mind is that the uninstaller will remove these files if you uninstall PS4. Therefore, if you ever need to uninstall PS4 and then re-install it, you'll want to keep copies of your index.smp files on hand to restore your props and themes.

ronaldoreyes · Post by **ronaldoreyes** » Wed Mar 08, 2006 11:18 pm

Hi Mike thanks for the detailed explanation. I will try to place all the files you have sent in the designated folders. will update you on the status as soon as i complete this...

drmom11 · Post by **drmom11** » Thu Mar 09, 2006 3:31 am

ronaldoreyes: Did you actually follow the proceedure for using the -a and -deleter switches on the installer?
Even though you install completes without asking for layout.bin etc. it is still possible that the last cab file gets deleted by the installer cleaning up when it is partially expanded. If this is the case you may find files missing but the install completes normally.

It is worth a try ----

ronaldoreyes · Post by **ronaldoreyes** » Thu Mar 09, 2006 11:17 pm

michaeltee : Go the pm and email .. also got the files containing index.smp.. tested it and everything works great...

.. thanks a lot..

michaeltee · Post by **michaeltee** » Fri Mar 10, 2006 1:41 am

ronaldoreyes wrote:michaeltee : Go the pm and email .. also got the files containing index.smp.. tested it and everything works great... .. thanks a lot..

Great to hear Ronaldo. Glad to help

drmom11 · Post by **drmom11** » Fri Mar 10, 2006 2:59 am

michaeltee: I've done a little research on this topic of missing index.smp files, this is what I find.

If I list all files in "C:\Program Files\Ulead Systems\Ulead CD & DVD PictureShow 4" by date/time I find that all the index.smp files in the directories "Content\Menu Template\*" and "Content\Props\*" have a time of when the install was completed. There are a few other files created 2 and 3 miniutes before these files. To see this on your system just use the windows explorer search for * from the main "Ulead CD & DVD PictureShow 4" directory and then sort by date in the results window.

What this tells us is that these files are created on-the-fly by the installer. There are other index.smp files with dates of 2004 amd 2005 which are part of the install package and not generated. I would have to agree with you that installer fails to generate these files.

Since there is such a long window of time (2+ minutes) before these files are generated it is possible that if the installer starts its clean-up pass it would exit too early. Therefore it would be good if someone who has this problem try the -a and -deleter switched on the installer. 'Cause if it works you won't have to send files to everyone....

Just tryin to get to the bottom of this --

Thanks

michaeltee · Post by **michaeltee** » Fri Mar 10, 2006 3:21 pm

drmom11 wrote:Therefore it would be good if someone who has this problem try the -a and -deleter switched on the installer. 'Cause if it works you won't have to send files to everyone.... Just tryin to get to the bottom of this -- Thanks

Hi drmom11,

You're research is much appreciated. I hope someone who feels comfortable with the procedure will give it a try and report their results. I know this method has worked for users of other Ulead products as well as proggy's from other publishers. As you say, it's definitely worth a try

For anyone who may have missed it, here are the links you'd want to visit:

http://phpbb.ulead.com.tw/EN/viewtopic.php?t=9972
http://consumer.installshield.com/kb.asp?id=Q108192

As for myself, I'm glad to help. That said, I would encourage new users who encounter this problem to consider that nearly everyone who has posted in this thread now has a copy of the "index.smp" files and hopefully would be happy to help out their fellow PS4 users if asked.

-Mike

OzyNick · Post by **OzyNick** » Sun Mar 19, 2006 2:45 am

I am also experiencing the 'missing themes' dilemma.

Could MichaelTee or anyone send me the missing files I need?

Thanks in advance

Nick - Australia

michaeltee · Post by **michaeltee** » Sun Mar 19, 2006 6:53 pm

OzyNick wrote:I am also experiencing the 'missing themes' dilemma.

Could MichaelTee or anyone send me the missing files I need?

Thanks in advance

Nick - Australia

Nick, if you haven't had any takers I'll try to help. Log in and check your PM's.

drmom11 · Post by **drmom11** » Tue Mar 21, 2006 2:53 am

OzyNick - Did you try the installer switches -a and -deleter?
We suspect that the installer issue is causing this problem but no one has veriifed it on a system that exhibits this problem.

Thanks --

unfeomateo · Post by **unfeomateo** » Fri May 19, 2006 4:47 pm

im having the same problem. Can i get the files?

Maryanne · Post by **Maryanne** » Mon Jul 24, 2006 6:33 pm

I have just installed pictureshow 4 from cd and I am having the same problem, no themes or props showing and the "index.smp" files are missing. I tried reinstalling but still have the problem. Can anyone help me fix this problem please?
Maryanne

michaeltee · Post by **michaeltee** » Tue Jul 25, 2006 3:41 am

Maryanne wrote:I have just installed pictureshow 4 from cd and I am having the same problem, no themes or props showing and the "index.smp" files are missing. I tried reinstalling but still have the problem. Can anyone help me fix this problem please?
Maryanne

Maryanne, I've sent you a PM with instructions.

raceyt · Post by **raceyt** » Fri Jul 28, 2006 1:36 am

Hello, same problem for me too. Could someone help by emailing me the instructions for what I have to do to fix?

Thanks in advance.

Alludo USER to USER Web Board

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