N o sound some times

Moderator: Ken Berry

Post Reply
Glennmizu

N o sound some times

Post by Glennmizu »

Hello I hope that someone can help. In VS9 I have my clips in the time line and about 5 min long with titles etc. When I make a video file almost every time one clip will be without sound.
If I do it again a different clip will be without sound. In a 5 or 10 min movie one or two clips will be without sound. When I play in the time line sometimes all is ok. But sometimes some clip suddenly won’t have sound. My computer is a Sony with Pentium 4. 2.8 GB processor and 1 GB of Ram. I have all other programs off and the internet is disconnected.
It is very frustrating and I have wasted many hours on this problem. I would appreciate any advice.
Many thanks
Glenn Waters
www.glennwaters.com
:(
PeterMilliken
Posts: 264
Joined: Sun Dec 12, 2004 9:03 pm
Location: Sydney, Australia

Post by PeterMilliken »

Hi Glenn,

You offer no background here - is this a new problem or is this your first video project? What version of VS are you using? Have you checked for viruses? If this is not your first project then what has changed since the last video project that worked and this one? The following advice is based on the assumption that this is your first VS project:

This kind of problem is not really amenable to any sane troubleshooting techniques - as an initial stab, I would suggest that you transfer your video files and project to another computer and see if the same problem exists there i.e. does the problem move with the video files or not? This would indicate whether the problem is with the computer or the video content (extremely unlikely it is with the video content - the major suspect is the computer).

Nobody else has reported a similar problem, so the assumption must be that there is something (who knows what? :-)) on your computer that is causing the problem. The issue is how to isolate it and remove it?

A possible approach is to make a disk image of your computer (c: drive) using something like Norton Ghost or Image for Windows (later is shareware, so easier to trial). This will allow you to recover to your current point - it will also allow recovery of any personal data files that you may or may not have backed up somewhere - do not perform the next step unless you are certain you have a backup of all personal data from your computer! This advice is offered with all care but absolutely no responsibility :-).

Format your hard drive and reload Windows XP (I assume you have XP) and any drivers required by your hardware. Then load VS 9 and your video project and try again (please note, do not load any other software - including software that came with your DVD burner!). If this works, then you could load each software package you own - making sure after each one that your video project still works OK. This might help you isolate the problem package. If you are using something like Norton Ghost or Image for Windows then "snapshot" your system at major (working :-)) points such that if you do isolate a problem package you can easily return to a working system.

Peter
Glennmizu

Post by Glennmizu »

Hello Peter
Hello and thank you so much for your kind advise. After reading what you said I had a hunch that the problem might be the trial version of Ulead Media Studio 8 Pro that I also have on my computer. So acting on a hunch I uninstalled Ulead Media Studio 8 Pro
From my computer and after that I have had no problems. My full version of Ulead Video Studio 9 is working great. I am so happy now as I have over 100 hours invested in my current project and was starting to think that it may not all come together.
Many thanks again.
Cheers
Glenn Waters
www.glennwaters.com
Post Reply