As per the general rules, post your question here, do not send Private Messages to the Moderators.
Before asking questions in this forum, please make sure you have checked everything in the USER MANUAL and README of the program. Though the information is detailed, it is a good place to start in finding answers to your basic questions on how to use the program.
For problems not covered in the manual, please follow this format in posting your questions:
SUBJECT: Please use a subject that describes your exact problem instead of making us guess what's in your post.
Nature of the problem
Properties of your source files (format, file size, where did you get it?)
Project Properties
Output format
Error Codes (if any)
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** You may copy and paste the text in blue and just enter type in your information under each item. **

You may also find more information in the Learning Centerand Knowledge Baseof Ulead.com so please take time to read them.
Please use the SEARCH function. It is likely that your question has already been answered in other post.
Lastly, if a reply made to a post worked for you, please post a reply stating that. It lets everyone know the advice is sound, and that the issue has been resolved.
Thank you