Aftershot Pro3 Green Files

AfterShot Pro Forum
Nancy_1
Posts: 3
Joined: Mon Sep 18, 2023 11:04 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell Inc OT2HR0
processor: IntelR CoreTM i79700 CPU300 GHz 3000Mhz 8Core
ram: 8GB
Video Card: VVIDIA GeForce CTX 1660 Ti
Hard_Drive_Capacity: 5TB
Monitor/Display Make & Model: Dell
Corel programs: PSP Pro 2020, Video2019, Aftershot3

Aftershot Pro3 Green Files

Post by Nancy_1 »

Hi There!

My issue is...

When i open the program and open the folder that i want to work on.
I see the RAW photos for a split second and then the file/files turn green. Sometimes the whole album will or just a few files. This doesn't happen all the time.
I can open the exact same green RAW files in my PSP 2020 and work in there and they are not green, so i know they are NOT corrupted files or the card is trash.

I previously had Aftershot3 standard and it also did it in that one as well. I spoke to many people in Corel and they are No Help.
I just purchased Pro3 thinking it wouldn't happen but i was wrong .Hoping someone can help me, I'm at a loss my next step with Corel will be asking for a refund of this one and just stay with my Standard, no point paying for something that isn't working.

Fingers Crossed
Thank you
You do not have the required permissions to view the files attached to this post.
Suffolk_bobby
Posts: 17
Joined: Sat Mar 18, 2023 4:06 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

Re: Aftershot Pro3 Green Files

Post by Suffolk_bobby »

There are similar issues reported with Canon cr2 files and some other raw editors, not just ASP3.What happens if you use Paint Shop pro 2023 with the built in aftershot LAB?
Nancy_1
Posts: 3
Joined: Mon Sep 18, 2023 11:04 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell Inc OT2HR0
processor: IntelR CoreTM i79700 CPU300 GHz 3000Mhz 8Core
ram: 8GB
Video Card: VVIDIA GeForce CTX 1660 Ti
Hard_Drive_Capacity: 5TB
Monitor/Display Make & Model: Dell
Corel programs: PSP Pro 2020, Video2019, Aftershot3

Re: Aftershot Pro3 Green Files

Post by Nancy_1 »

They do work in the built in Camera RAW Lab in my PSP PRO 2020 Ultimate
Suffolk_bobby
Posts: 17
Joined: Sat Mar 18, 2023 4:06 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

Re: Aftershot Pro3 Green Files

Post by Suffolk_bobby »

Nancy_1 wrote: ↑Fri Sep 22, 2023 7:28 pm They do work in the built in Camera RAW Lab in my PSP PRO 2020 Ultimate
In that case, as ASP3 has not been updated for many many years, and Corel obviously has no intentions of updating it, request a refund as it clearly has issues with your camera format that cannot be addressed.
Nancy_1
Posts: 3
Joined: Mon Sep 18, 2023 11:04 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell Inc OT2HR0
processor: IntelR CoreTM i79700 CPU300 GHz 3000Mhz 8Core
ram: 8GB
Video Card: VVIDIA GeForce CTX 1660 Ti
Hard_Drive_Capacity: 5TB
Monitor/Display Make & Model: Dell
Corel programs: PSP Pro 2020, Video2019, Aftershot3

Re: Aftershot Pro3 Green Files

Post by Nancy_1 »

Ok, Thank you!
Can you tell me what is a better program to get to edit RAW ,please
Suffolk_bobby
Posts: 17
Joined: Sat Mar 18, 2023 4:06 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

Re: Aftershot Pro3 Green Files

Post by Suffolk_bobby »

Darktable is reported to be as good as Lightroom and has the advantage of being totally free, but I'd suggest watching some tutorial videos first as it looks a bit strange to begin with ( but it is powerful).
Alternatively, check out a few try before you buy such as on1 or Affinity, but they are expensive.