Multiple Issues - PSP2023Ult

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lmmd
Posts: 28
Joined: Fri Feb 09, 2018 1:00 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit

Multiple Issues - PSP2023Ult

Post by lmmd »

Hi,

Here are the issues:

1 - Menu bar disappears;
2 - Save and Save As icons greyed out. Can Save when closing the image;
3 - Unable to resize image. Handles appear, but will not move when attempting to drag.

2 and 3 require an uninstall and reinstall.
Repair does not work.

I have the latest Win 11.

Thanks for any help.
lmmd
Posts: 28
Joined: Fri Feb 09, 2018 1:00 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit

Re: Multiple Issues - PSP2023Ult

Post by lmmd »

Additional Info

Software works for a while, until one of these issues appears.

Happens a few times a week or more.
User avatar
Ken Berry
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operating_system: Windows 11
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Video Card: AMD RX 6600 XT
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Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
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Re: Multiple Issues - PSP2023Ult

Post by Ken Berry »

Have you tried resetting PSP? First, save any workspace customizations you may have made. Then, with the program closed, hold down the Shift key and left click the desktop PSP icon to start it. You should get a message asking if you want to reset. Click OK. See if your issues have been resolved.
Ken Berry
lmmd
Posts: 28
Joined: Fri Feb 09, 2018 1:00 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit

Re: Multiple Issues - PSP2023Ult

Post by lmmd »

I have just done as you suggested.

I noticed the Save and Save As icons are good now.

Will get back within a few days or so to let you know how it went.

Thanks.
lmmd
Posts: 28
Joined: Fri Feb 09, 2018 1:00 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit

Re: Multiple Issues - PSP2023Ult

Post by lmmd »

So far, so good.

Thanks for the suggestion, Ken.