Cannot Update VideoStudio Business & Education 2022

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BiAnMiXiang
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Cannot Update VideoStudio Business & Education 2022

Post by BiAnMiXiang »

Hello. According to this forum I know that VideoStudio 2022 version 25.1.0.472 is now available.
But here's a question: I can't update the program. I can't find an option that let me to update.
According to the support team, they said "Please run [Help] > [Check for Updates] in VideoStudio. "
There's no [Check for Updates] option in the help menu at all.
I checked VideoStudio's website, but on the [Patches] page (https://www.videostudiopro.com/en/support/updates/) there's no 2022 version.
Support team also told me that I can download the latest program in this page (https://www.videostudiopro.com/en/pages/download/).
But this page only provides the retail version of the program, and some features in the Business & Education version such as 3D Title editor are missing.

So here's my problem:
Is there a way to download a update patch or a updated Business & Education version of the program?
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Re: Cannot Update VideoStudio Business & Education 2022

Post by canuck »

So what program do you have? What do you really want to update?
In the subject you mention that you want to update "VideoStudio Business & Education 2022". Then you talk about about "VideoStudio 2022 version 25.1.0.472".
I don't think any of the users in this forum have the Business version and so can't really help with updating that version.
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Re: Cannot Update VideoStudio Business & Education 2022

Post by Ken Berry »

I can't say I had ever heard of a VS Business & Education version before, and certainly can't recall any questions about it here. But I can now see it exists: https://www.videostudiopro.com/en/pages ... et/ult/be/ But as canuck has already said, I too doubt any of the registered users who come to this forum will be able to offer any help since this is a user-to-user forum rather than one run by Corel. It is pretty rare for a Corel employee to come here, so it would be best if you could continue to deal directly with Corel support and ask for your question to be upgraded to the tech team. I will also raise your question with Support, but since I am not employed by Corel, I cannot promise they will take it up.
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Re: Cannot Update VideoStudio Business & Education 2022

Post by Davidk »

The basic (pro) version of the program doesn't have the 3D title editor, but the ultimate version does. So if you need the 3D Title editor and (per the support site's recommendation) are going to be using the home version of CVS, then you need the utlimate version. Downloading that now will get you the most up-to-date version (25.1.0.472).
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Re: Cannot Update VideoStudio Business & Education 2022

Post by tletter »

BiAnMiXiang wrote: some features in the Business & Education version such as 3D Title editor are missing.
According to Corel, VideoStudio 2022 Business & Education includes 3D Title Editor. So if your installation doesn't, are there enhancement bundles/bonus packs that you didn't install?

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Re: Cannot Update VideoStudio Business & Education 2022

Post by Ken Berry »

I've heard back from Corel. They tell me that as far as the Business & Education version is concerned, they are planning to release a full version which includes SP1 on 23 May. They explained that they were not able to release a SP-only update because of the network deployment of the B&E version.
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Re: Cannot Update VideoStudio Business & Education 2022

Post by asik1 »

Ken, at that link I found this
"Protect your investment with CorelSure.
The CorelSure Software Maintenance program is designed to ensure you get the greatest possible return on your software investment by connecting you with premium tech support, training resources, and maintenance. Plus, you’re covered to upgrade to any new versions released during your term, and can enjoy backward licensing for version flexibility."

Well, at least we know that "premium tech support" take their time with updates.

**and that there is VideoStudio 2022 SE ...
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Re: Cannot Update VideoStudio Business & Education 2022

Post by Ken Berry »

asik -- I suspect that refers really to network versions such as B&E, rather than the retail individual versions you and I use...
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Re: Cannot Update VideoStudio Business & Education 2022

Post by glus »

Hi BiAnMiXiang, please check your private messages.