Error message: The burner is busy with another application

[hispeed73]

I have Videostudio 2019. I am unable to burn a project to a DVD. I consistently get the following message: "The burner is busy with another application." I have not received any help from Corel on this and I was wondering if any of you might have either experienced the same problem or have come up with a solution. I am running windows 10 with 12 GB of memory and have tried it on two DVD drives with no success. Any help would be greatly appreciated.

[lata]

Hi
And welcome to the forums
Many years ago Nero use a piece of software to backup data to disc, I forget the name of that but it had the effect of taking control of the DVD Drive, other programs showed a similar message.
All I can suggest is to check which programs you have running in the background.
When you insert a disc does that boot up a program to run / play the disc?

You could of course try re-installing 2019, I would use Program and features followed by the cleanup tool to uninstall. I assume Corel have already suggested that.

[hispeed73]

Thank you. I will try that.

[hispeed73]

With regards to your question whether the disc will automatically run a program when one is installed, the answer is no, it does not. It's the same for a movie. Thanks again for your help.

[larrycon2]

I just installed Video Studio Ultimate 2020 and purchased the blu ray burning add-on patch. after putting together a trial video to burn on a 25 g BD-R disk, I got the dreaded "the burner is busy for another application". I await a solution.

[Davidk]

There are a few programs that use the DVD, windows explorer being one of them. And if there is no other app program that uses the DVD then I suggest a query to Microsoft and the DVD supplier for at least a cause, and preferably a solution.

[RobertOZ]

Try clearing Windows Explorer History, To clear your File Explorer "Recent Files" history in Windows 10

Open File Explorer.
Click File, then select Change folder and search options.
Under Privacy, click Clear.
Click OK.